HR and Operations Apprentice

Summary

We are looking for a HR & Operations Apprentice to join our internal HR & Operations team where you will support the HR Administrator and Recruiter on day-to-day HR duties. You will be an integral part of the HR & Operations team, being first point of contact for our internal stakeholders and candidates.

Annual wage: £20,000 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday, 8:30am - 5:30pm.
40 hours a week
Possible start date: Thursday 13 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is a great opportunity for someone to kick-start their career in a HR team whilst studying alongside to gain a Level 3 CIPD qualification.

You will play a crucial role in the team, supporting both our HR & Operations Administrator and Recruiter on activities such as administration, operations, data reporting and liaising with candidates from a Recruitment perspective.

Duties:

Support the Recruiter with the administration of the Recruitment System and liaising with candidates to screen and move them along through the interview process, providing a top candidate experience.
Support the HR & Operations Administrator with the employee life cycle including onboarding, changes and offboarding of employees and other operation processes.
Maintain accurate employee data and systems
Support with the maintenance of HR documentation.
Support the HR & Operations Administrator with office tasks and queries
On the job training opportunities:
Support and guidance from the HR & Operations team to develop HR and Recruiter knowledge
Build experience on the HR and Recruitment system
Building knowledge of the Consultancy environment

Where you’ll work

UNIT 01.02.01

THE LEATHER MARKET

WESTON STREET

LONDON

SE1 3ER

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4 or above)

A Level in:

Three A Levels (grade A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills

About this company

Veran Performance is a boutique, technology agnostic consultancy, specialising in HR, Finance, Payroll and Procurement Transformation. We help businesses implement and optimise new and existing HR and Finance technology with thorough planning and strategic analysis. Our team works with you, upskilling and supporting your team to ensure you get the maximum benefit from any investment in change. We advise on the successful selection, deployment, improvement and support of all HR, Payroll and Finance software.

Company benefits

Pension, Private Medical Insurance, Critical Illness, Life Insurance, Travel Insurance, Season ticket, Health Assurance (Employee Assistance Programme), Training support.

After this apprenticeship

This role will be a successor role for our HR Administrator role and will have an opportunity to progress in either the Recruitment side of HR Operations or look at our Consultancy pathway.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Megan Finn

meganfinn@bpp.com

The reference code for this apprenticeship is VAC1000294696.

Apply now

Closes in 22 days (Friday 7 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents