Business Administration Apprentice

Summary

We are looking for a highly motivated and committed apprentice to provide excellent administrative support. You will be working alongside their advisers, collating client information and preparing documentation. You will have the opportunity to expand your skill set and develop a career in the financial service sector.

Annual wage: £14,526 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, between 9.00am to 5.00pm.
37 hours 30 minutes a week
Possible start date: Monday 17 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties for the Business Administration Apprentice will include:

Answer the telephones, take messages and deal with client enquiries
Prepare letters, respond to e-mails and post duties
Diary management and meet & greet clients in a professional manner
Input client information into a bespoke database programme and update as required
Prepare documentation and reports for client meetings
Checking compliance with financial service rules
Extra responsibilities will be added as the Apprentice develops

You will be given full training on all areas and the relevant IT systems, so proficient IT skills are helpful, along with a high standard of English.

You will learn from onsite mentors and will be given full support to achieve your apprenticeship.

Where you’ll work

THE OLD SAWMILL

ALLERSTON

PICKERING

YO18 7PJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars
After approximately 18 months you will be entered to undertake an End Point Assessment, to complete your apprenticeship

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A* - C (9-4))

Desirable qualifications

GCSE in:

Maths (grade A* - C (9-4))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
High standard of English

Other requirements

The start date is negotiable for the right candidate.

About this company

Colyer Management Services is a thriving wealth management practice based between Pickering and Scarborough. They provide investment and wealth management services to a large portfolio of high-end clients. Please take a look at their website for further information.

https://colyerassociates.co.uk/ (opens in new tab)

After this apprenticeship

On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase their responsibilities

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Apprenticeship Team

apprenticeshipsscarborough@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000294553.

Apply now

Closes in 29 days (Friday 7 February at 11:59pm)

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