Community Grants Support Officer Apprentice

Summary

As a Community and Grant Support Officer you will work as a part of the communities team undertaking a range of administration tasks including answering enquiries, planning our publicity campaigns, generating content for social media and our website, organising events and meetings and maintaining and processing our grant management system.

Annual wage: £23,088 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.30am - 5.00pm and Friday 8.30am - 4.30pm
37 hours a week
Possible start date: Tuesday 1 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is a Business Support Assistant role, beginning with a 18-month Apprenticeship programme, at the end of which you will have learned to work flexibly across a variety of tasks, contributing to and supporting the delivery of a high-quality service to internal and external customers.

This includes:

Document production and management
Website management
Planning and organising meetings
Communications in a business environment

Where you’ll work

City Offices

Colebrook Street

Winchester

Hampshire

SO23 9LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH HAMPSHIRE COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards Level 3 Business Administrator qualification
The training will be one day release

Requirements

Essential qualifications

GCSE or equivalent in:

4 GCSEs at grade C / 4 or higher (grade Grade C / 4 or higher)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working

About this company

The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire. The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market. Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents.

Company benefits

26 days annual leave per year pro rata Additional flexi leave per year (subject to operational requirements) Membership to the Local Government Pension Scheme Retail and leisure discounts Support for continued professional development

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On completion and achievement of the Business Administrator standard, progression opportunities such as senior support or management can be achieved. Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public, private and charitable sectors

Ask a question

The contact for this apprenticeship is:

Winchester City Council

Sarah Tutton

hrrecruitment@winchester.gov.uk

The reference code for this apprenticeship is VAC1000294501.

Apply now

Closes in 9 days (Monday 20 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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