Apprentice - VISTA Sales
HAYS TRAVEL LIMITED
Sunderland, SR1 3HA
Closes on Saturday 31 May
Posted on 3 January 2025
Contents
Summary
Hays Travel apprenticeships are an exciting and credible alternative to other educational routes, where you will still continue your studies working towards a nationally recognised apprenticeship programme. Alongside valuable on-the job experience, you’ll also get a salary at the end of every month!
- Annual wage
-
Competitive
Minimum wage rates (opens in new tab)
Apprentice salary will meet minimum wage
- Training course
- Customer service practitioner (level 2)
- Hours
-
Days and shifts are to be confirmed.
37 hours 30 minutes a week
- Possible start date
-
Monday 28 July
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Role Summary:
This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland.
The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.
Key Responsibilities:
- Creating and selling tailor made travel packages using All Hays products
- Delivering a first class customer service experience to all customers, obtaining repeat business
- Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
- Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
- In depth Knowledge of all cruise products
- Liaise with ground suppliers to obtain rates, availability and for all special requests
- Remain flexible to meet the needs of the Business
- Provide Feedback to the Team Leader
Where you’ll work
Gilbridge House
Keel Square
Sunderland
SR1 3HA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HAYS TRAVEL LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
- Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
- Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
- You will work towards a Level 2 Customer Service Apprenticeship
Requirements
Essential qualifications
GCSE or equivalent in:
- GCSE (grade 4 - 9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Passion for Travel industry
About this company
Our head office is home to over 500 employees and is the hub of our activity.
https://www.haystravel.co.uk/careers/apprenticeships (opens in new tab)
After this apprenticeship
- We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Ask a question
The contact for this apprenticeship is:
HAYS TRAVEL LIMITED
The reference code for this apprenticeship is VAC1000294333.
Apply now
Closes on Saturday 31 May
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
For more information about Hays Travel visit our website.