Hull City Council Adoption Team - Administration Apprentice
Kingston upon Hull City Council
98-104 George Street Hull, HU1 3DT
Closes in 14 days (Sunday 5 January at 11:59pm)
Posted on 20 December 2024
Contents
Summary
Hull City Council's Adoption team are looking for an apprentice to join their team. The successful candidate will take on a varied role supporting colleagues to ensure that an effective range of services for children are planned, actioned, and reviewed in accordance with statutory and information governance procedures.
- Annual wage
-
£12,313.60 a year
Minimum wage rates (opens in new tab)
Please note your wage will be paid monthly by the employer
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday
(Shifts to be confirmed)
37 hours a week
- Possible start date
-
Monday 20 January
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties will include:
- Providing a high quality and efficient general administration support service
- Communicating with members of the public, the call centre and internal and external agencies to ensure best service is delivered
- Maintaining specific databases, inputting, and extracting data
- Maintaining up-to-date, accurate, and quality data on appropriate systems and more
Where you’ll work
Kenworthy House HU1 3DT
98-104 George Street Hull
HU1 3DT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
KINGSTON UPON HULL CITY COUNCIL
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills in maths, English (if required)
- End-Point Assessment (EPA)
- Regular training and development sessions to meet the needs of the employer and the apprentice
Requirements
Desirable qualifications
GCSE or equivalent in:
- English and Maths (grade A*-C / 9-4 GCSE or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Administrative skills
- Non judgemental
Other requirements
Applicant must attend Hull Training and Adult Education's initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.
About this company
Hull City Council's Adoption team provide efficient, customer focused administration support to Adult, Children and Family Services.
After this apprenticeship
- The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Ask a question
The contact for this apprenticeship is:
KINGSTON UPON HULL CITY COUNCIL
Business Engagement Team
business.engagement@hullcc.gov.uk
01482 614157
The reference code for this apprenticeship is VAC1000293229.
Apply now
Closes in 14 days (Sunday 5 January at 11:59pm)
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