HR Administration Apprentice

Summary

Are you passionate about starting your career in HR? Do you want to work in a dynamic environment where quality, safety, and passion drive everything we do? Active Pathways based in Chorley, invites you to apply for our HR Apprentice role, offering the chance to gain practical experience while completing your Level 3 HR Support Apprenticeship.

Annual wage: £18,200 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday, 9 am to 5 pm
35 hours a week
Possible start date: Friday 17 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Why Join Active Pathways? With over 20 years of experience operating in Lancashire and Yorkshire, Active Pathways is committed to delivering recovery-focused mental health and rehabilitation services for adults aged 18+. We are proud to foster a people-first culture, guided by our values of Passion, Safety, and Quality, and offer excellent career development opportunities.

Role Overview

As an HR Apprentice, you'll play a key role in supporting HR operations across our Yorkshire sites. Based at our Chorley office, you'll gain valuable experience in HR administration, recruitment, onboarding, and training coordination, all while working in a fast-paced central services environment.

Key Responsibilities

* Maintain HR records, databases, and systems to ensure compliance with policies and CQC standards.
* Issue offer letters, contracts, and other HR documentation.
* Conduct Return to Work interviews and welfare checks as needed.
* Support recruitment campaigns, screen candidates, and coordinate interviews.
* Manage new starter documentation, ensuring compliance with company and regulatory requirements.
* Assist with onboarding and induction processes.
* Organise training sessions and maintain training records to ensure compliance with CQC requirements.
* Complete HR audits, produce reports, and support governance processes.
* Attend and minute HR-related meetings, including grievances and disciplinaries.

What We're Looking For

* A commitment to learning and developing in an HR role.
* Strong organisational and administrative skills.
* Excellent communication and interpersonal abilities.
* Proficiency with IT systems and a willingness to support digital transformation.
* A values-driven approach aligned with Active Pathways' focus on quality, safety, and passion.

Where you’ll work

Euxton Lane

Chorley

PR7 1PS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TOTAL PEOPLE LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard

* Dedicated occupational personal learning coach
* FREE Microsoft 365 access
* Electronic portfolio - OneFile
* Free access to an online learning library with a wide variety of resources

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Non judgemental
Organisation skills
Team working

Other requirements

Benefits of Joining Us We value the hard work and dedication of our team members, offering a competitive salary and comprehensive benefits package, including: * Free DBS checks and on-site parking. * Access to the Blue Light Card Membership for discounts. * Health Cash Plan Benefits Package, including discounted gym memberships. * Employee Assistance Programme for wellbeing support. * Enrolment into the Company Workplace Pension Scheme. * Career development opportunities and training. If this sounds like the rewarding role you've been searching for, APPLY TODAY and join our friendly, supportive team! Active Pathways Ltd is an Equal Opportunity Employer. We empower individuals from all backgrounds, fostering diversity and inclusion within our workforce.

About this company

Health and Social Care

After this apprenticeship

Upon achievement of the HR Support Level 3 Apprenticeship, there may be the potential for a permanent role, subject to business growth.

Ask a question

The contact for this apprenticeship is: