Service Administrator Apprentice

Summary

This role is for a highly enthusiastic capable person who is looking for a career in business. It is great place to start a high level career in a busy forward focused business. Manufacturers of Corrogated board Corrboard is part of a large European supply chain that will offer great opportunities for career advancement.

Annual wage

£13,312 to £23,795.20 a year

Minimum wage rates (opens in new tab)

Pension Scheme, Medicash Health Insurance, Death in Service x4 salary, Free Drinks and Workwear.

Training course

Business administrator (level 3)

Hours

Monday – Friday, 9am-5pm

40 hours a week

Possible start date

Friday 24 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General duties including (full training will be provided): 

Managing Project Flows.
Managing internal customer service systems.
General office duties such as paperwork and filing.
Dealing with general enquiries.
Any other duties requested by the line manager.

Where you’ll work

WALDO WAY

NORMANBY ENT PARK

SCUNTHORPE

DN15 9GE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release.
You will undertake The Level 3 Business Administration apprenticeship standard. 
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

At CorrBoard, our independence allows us to invest in innovative and sustainable equipment that is flexible to the needs of a wide range of clients. We have had the pleasure of working with some of the biggest leaders in the packaging industry. We supply corrugated board throughout the UK from our site in Scunthorpe. From the ground up, we are built to supply high-quality corrugated board to suit your needs whilst creating a sustainable circular economy. Every colleague at CorrBoard is passionate about our mission to become the largest corrugated board supplier in the UK. What’s more, we want to achieve this in a sustainable and innovative way. If you want to learn more about what sets us apart or if you are excited to hear more about what it is like to work for CorrBoard, you can find out everything you need to know below.

https://corrboarduk.com/about-us (opens in new tab)

After this apprenticeship

For the right apprentice there will be a job at Corrboard at the end of the course.

Once qualified you will have transferable skills that will allow you to work in any business and allow for progression into management.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Stephen Baker

stephen.baker@northlindsey.ac.uk

The reference code for this apprenticeship is VAC1000292904.

Apply now

Closes in 19 days (Friday 10 January at 11:59pm)

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