Business Administration Apprentice covering HR, Sales and Services Admin. in UK retirement property

Summary

This is a fantastic first career opportunity to join Retirement Security as a Business Administration Apprentice covering HR, Sales, Customer Service and Management Support in a great Head Office location in Wellesbourne, Warwickshire.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm ½ hour unpaid lunch
37 hours 30 minutes a week
Possible start date: Monday 3 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting the permanent Business Administrator
HR Administration
Sales and Services administration
Supporting the Office Manager and Company Secretary
Tasks including the administration of shares in the company
Supporting the Services Managers including quality checking and collating Board Papers for Meetings.
Efficient use of IT packages such as MS Office and CRM systems
Problem solving and decision making
Accurate record keeping and document production
Building relationships with internal and external stakeholders
Planning, organising and managing projects

Where you’ll work

Unit 3

Loxley Road, Wellesbourne

Warwick

CV35 9JY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Solihull College and an Assessor will be allocated to support you
Coaching in the workplace, on Teams as well as scheduled sessions at the Solihull Campus
Time spent training will be part of the agreed working hours
At the end of your training, you will complete a project, a portfolio of evidence and discussions to gain a Level 3 Business Administrator Apprenticeship

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 6 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

The Head Office is located on a distribution park in Wellesbourne, Warwickshire and is accessible by public transport. There is also free parking on site.

About this company

Retirement Security established Independent Retirement Communities and since 1983 has continued to be a trail blazer. The company was established to offer affordable homes within a happy and secure environment carefully designed for ease of access in which owners could enjoy their retirement in an active supportive community. Owners keep control of their finances through running their own communities. That remains true today in each of Retirement Security’s 23 courts across England and Wales.

https://retirementsecurity.co.uk/ (opens in new tab)

Company benefits

Free parking Company pension scheme 25 days holidays plus bank Holidays

After this apprenticeship

This apprenticeship has the possibility of leading into a permanent position within the organisation and the possibility of future training

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Elaine Reeves

Elaine.Reeves@solihull.ac.uk

The reference code for this apprenticeship is VAC1000292632.

Apply now

Closes in 21 days (Friday 17 January at 11:59pm)

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