Financial Services Admin Apprenticeship

KIN LIFETIME PLANNING LIMITED

Nottingham,, NG14 5EX

Closes in 26 days (Friday 17 January at 11:59pm)

Posted on 18 December 2024


Summary

We are looking to appoint an administrator to support our Mortgage and Protection advisor. This role is an entry role for anyone who is looking to purse a structured apprenticeship in Financial Services Administration to gain formal qualifications, with a progression pathway onto Mortgage Advice.

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

£15,000 to £18,000 dependent on experience.

Training course
Financial services administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 5 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answer phone calls, emails ensuring clear and professional communication to clients and providers.
  • Prepare agendas and materials for meetings and take minutes if required
  • Organise and schedule meetings for our Mortgage and Protection Advisor
  • Maintain databases and ensure records are up to date and easily accessible.
  • Assisting the Mortgage and Protection advisor in the application process for mortgages and protection policies
  • Greet visitors and clients, making sure they are attended to promptly.
  • Managing and processing mortgage paperwork, such as loan applications, credit checks and contracts
  • Updating clients on the status of their mortgage applications and any required documentation
  • Handling the administration of protection insurance policies such as life insurance, critical illness cover and income protection.
  • Perform other duties as required to ensure the office runs efficiently.

Where you’ll work

Bingley House,

Meadow Lane,

Burton Joyce,

Nottingham,

NG14 5EX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Financial services administrator (level 3)

Equal to A level

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Financial Services Administrators provide administrative support to financial organisations and provide a high quality and compliant service. This apprenticeship provides an ideal entry point for a career in the Financial Services sector, with progression routes leading to a number of roles with full professional qualifications. 

Apprentices may work with several teams to provide exceptional levels of support to clients and the wider business. Often liaising with Paraplanners and/or Financial Advisers/Planners as well as clients, a Financial Services Administrator plays a key part in ensuring processes are followed and that all administration is correct, up to date and dealt with in a timely manner. Financial Services Administrators will ensure that all compliance procedures are adhered to on a day-to-day basis and customer files are complete in accordance with procedures. 


This apprenticeship is ideal for those who are interested in Financial Services and are looking to make the first step in their career.

Requirements

Essential qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working

About this company

KIN provides financial planning and support. We ensure that every one of our clients receives a service tailored to them and believe that conversations about finances should feel both comfortable and normal, by bringing them into the everyday. We thrive to develop the best plan for our clients, based on individual circumstances and goals. It’s the chance to be part of a fun, fast paced working environment with a supportive and approachable team. You will get to be part of our client’s financial journeys helping them to achieve their goals.

http://ww.kinlifetimeplanning.co.uk (opens in new tab)

After this apprenticeship

  • To become dedicated administrator to the Mortgage and Protection adviser. With the expectation of working towards getting qualified in Mortgage and Protection advice.

Ask a question

The contact for this apprenticeship is:

SKILLS EDGE TRAINING LTD

kin@sjpp.co.uk

01156547670

The reference code for this apprenticeship is VAC1000292577.

Apply now

Closes in 26 days (Friday 17 January at 11:59pm)

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