Customs Brokerage Apprentice

Summary

Jumpstart Your Career in Global Logistics with CH Robinson! Are you a problem-solver ready to dive into the fast-paced world of global logistics? As a Global Forwarding Agent Apprentice at C.H. Robinson you'll gain practical experience solving real-world challenges across diverse industries.

Annual wage: £17,500 a year
Minimum wage rates (opens in new tab)
Training course: International freight forwarding specialist (level 3)
Hours: Monday - Friday, 9.00am-5.30pm - one hour lunch.
40 hours a week
Possible start date: Wednesday 15 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The duties and responsibilities of this position consist of, but are not limited to the following:

Get familiar with the end-to-end international shipping process, from purchase orders to cargo delivery
Learning about and managing key documentation and terminology essential to global logistics
Assist internal teams ad third party agents in supporting global forwarding operations to ensure smooth processes
Support and problem-solving and process adjustments by collaborating with more experienced team members to address customer needs
Provide support to other aspects of the business by working with our overseas offices and agents alike
Assist in maintaining strong customer relationships by responding to straightforward enquiries and escalating issues to senior team members as needed
Provide support to other aspects of the business by helping prepare documentation and basic reporting
Gain introductory exposure to logistics operations across different regions, learning about various challenges and solutions

Where you’ll work

UNIT 8/9

BLACKTHORNE CRESCENT

COLNBROOK

SLOUGH

SL3 0QR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training assessments and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C/4/9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Ability to work to deadlines

About this company

Join one of the world's largest logistics platforms, where we help move products globally to meet people's needs. The paid role begins with on interactive onboarding program introducing you to our technology, processes and culture.

Company benefits

This internship is aimed to start on January 2025. Real opportunities to grow your talent in a fast-moving, global organisation. A fun, open, and inclusive workplace. Opportunities for professional growth.

After this apprenticeship

Opportunities for professional growth with access to training platforms like Percipio and GoFluent

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Jayne Tinson

jayne.tinson@seetec.co.uk

The reference code for this apprenticeship is VAC1000292562.

Apply now

Closes in 14 days (Friday 10 January at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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