Workforce and Resourcing Apprentice- Business Administration Apprenticeship

Summary

The Workforce and Resourcing Business Administration Apprenticeship will included, Supporting with source, screen, and assess candidates. Posting job vacancies and manage databases. Support with conduct initial interviews and support recruitment strategies. Assisting administrative tasks while learning client management.

Annual wage

£25,780 a year

Minimum wage rates (opens in new tab)

City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.15am - 5.00pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.

35 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Purpose of Post:

To support and provide a high quality, effective and timely recruitment service to client departments
Support the Workforce and Resourcing Team in all aspects of recruitment including guidance on the use of the recruitment module offering refreshers where necessary on the use of iTrent manager self-service
To work with HR colleagues and departmental managers to deliver an operations and recruitment service that is consistent and adheres to policy and procedures

Main Duties & Responsibilities:

Support and assist the Workforceand Resourcing Team with recruitment campaigns, increasing skills set and knowledge on the process (using the City People Recruitment Module) to carry out the whole recruitment lifecycle and associated tasks
Monitor the CRU Inbox despatching correspondence to the relevant parties or responding as required
Work with workforce and resourcing team and managers to deliver a transactional, advisory and recruitment service that is locally tailored whilst maintaining consistency and adherence to policy and procedures
Assist with a range of HR projects in recruitment to support service transformation
Implement new processes and support lessons learnt following the project
Share responsibility for the processing of relevant (digital) paperwork in accordance with departmental function & needs
Attend meetings with colleagues to advise staff on their obligations and entitlements
Relay advice to managers on policy, procedure and calculations
Support placement of recruitment ads in close liaison with the advertising agency, ensuring correct language is used i.e. no discriminatory wording / gender neutral providing advice and guidance to recruiting managers
Administer pre-employment checks where necessary eg. DBS clearances following the pre-employment vetting policy and procedure
Assist in shortlisting, interviews and the running of the Assessment Centres, as and when required
Update HR System(s) to reflect changes required for starters / leavers, changes and additions to pay (including changes in hours, additional payments, increments and honoraria) by contributing to the completion of relevant paperwork/electronic documents
Updating iTrent / other IT systems and employee/staff files in a timely manner and with due regard to data protection and confidentiality requirements
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post
To undertake any other duties that may reasonably be requested appropriate to the grade

Where you’ll work

City of London

Guildhall

Gresham Street

LONDON

EC2P 2EJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COMMON COUNCIL OF THE CITY OF LONDON

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be supported to achieve the Business Administrator Level 3 Apprenticeship
Theoretical training will be Biweekly with the support of the training provider
Practical training and support will be given in the workplace allowing you to embed your learning in the working environment
You will receive hours 6 per week to support with your apprenticeship studies

More training information

The Apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London
The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Non judgemental

About this company

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available
Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation

Ask a question

The contact for this apprenticeship is:

COMMON COUNCIL OF THE CITY OF LONDON

The reference code for this apprenticeship is VAC1000292555.

Apply now

Closes in 10 days (Wednesday 1 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply online and ensure that you answer the questions in the Recruitment Information Pack - please include your answers in the supporting information section of the application form. We are unable to accept curriculum Vitae (CVs)

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