Business Admin Apprentice - Conveyancing Support – Find an apprenticeship

Summary

The Business Admin Apprentice provides support for all the office departments. They report through to the Practice Manager, and the Managing Partner.

Annual wage: £16,546.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9am - 5pm
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Filing
Scanning
Archiving
Updating the case management system.
To carry out instructions within the department, on work delegated/issued
To comply with all property legislation, policies, and procedures.
Ensure all correspondence and messages (telephone, email, and post) are dealt with appropriately and within the required deadlines.
Always maintain client confidentiality.
Liaise with Secretaries regarding the planning of workload for Partners and/or Fee Earners
Opening, closing, and maintaining case files as directed by the Partner/Fee Earner.
Attend any training that may be considered appropriate for the above role and future development.
Undertake any other relevant duties/tasks as defined by your manager.

Where you’ll work

22 Denmark Centre

Fowler Street

South Shields

NE33 2LR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ZENITH PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

About this company

For over 140 years we have been meeting the legal needs of clients throughout the North East of England and beyond, often representing multiple generations of the same family. When you choose us to act on your behalf, you can be confident that you will receive expert guidance from solicitors, committed to providing services of the highest quality. Our partners have accumulated over 100 years of legal experience between them and this experience, combined with the consistent delivery of exceptional levels of client satisfaction, resulted in our firm being awarded the Lexcel quality mark by the Law Society for excellence in legal practice management and client care.

After this apprenticeship

Potential full-time position available upon completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

ZENITH PEOPLE LIMITED

Ian Wilkinson

ianwilkinson@zenithtraining.org.uk

01919171097

The reference code for this apprenticeship is VAC1000292425.

Apply now

Closes in 20 days (Friday 10 January at 11:59pm)

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Business Admin Apprentice - Conveyancing Support

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