Reception Administrator Apprentice

Summary

An expert team of Partners and Qualified Staff who have provided a comprehensive accountancy service to clients in in Kettering, Corby ,as part of your role you will be meeting and greeting the clients, covering reception and overflow during breaks and colleagues annual leave, no two days the same and exciting and varied role.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

£13,312 ( with a review after 12 months )

Training course

Business administrator (level 3)

Hours

Monday to Friday 8:30 – 16:30 or 9:00 – 17:00 with a lunch break

40 hours a week

Possible start date

Sunday 2 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Meet and greet clients and occasional drinks making
· Answering the telephone in a professional manner
· Opening, copying and distributing post
· Covering reception and overflow during breaks and colleagues annual leave
· Emailing clients
· Updating mailing lists
· Scheduling social media posts
· Supporting marketing efforts of the business
· Franking and sending post and parcels
· Typing and autotyping meeting minutes
· Making company appointments
· Sending letters to clients and government bodies
· Maintaining company records for Companies House and statutory books
· Archiving files
· Assisting with new projects and practises
· Ordering stationary
· Sending mailshots to clients
· Scanning company and clients information
The correct candidate will need to have GCSES C/4 or above in Maths and English and have an interest in business administration. They are looking for someone who is friendly, motivated, eager to learn and has a professional manner. This role will be supported by a Level 3 Business Administration qualification.

Where you’ll work

3 WEEKLEY WOOD CLOSE

KETTERING

NN14 1UQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

A prestigious expert team of Partners and Qualified Staff who have provided a comprehensive accountancy service to clients in in Kettering, Corby and surrounding areas since 1981.They specialise in the family business, small and medium size businesses and individuals. They work closely with our clients providing a personal service. They are now looking for a reception administrator apprentice to join their growing team,in Kettering. They are looking for someone with excellent attention to detail, great customer service and happy to pitch in on any task that are needed.

Company benefits

25 days + bank holidays

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Sophie Charalambous

sophie.charalambous@startingoff.co.uk

The reference code for this apprenticeship is VAC1000292313.

Apply now

Closes on Sunday 16 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents