Drink Dispense Field Based Apprenticeship

Summary

Our Early Talent programmes are designed to develop and grow the next generation of future technical experts and business leaders; we offer comprehensive development and mentorship so you can learn on the job and fast forward your career with an industry leader.

Annual wage: £24,000 a year
Minimum wage rates (opens in new tab)
Training course: Drinks dispense technician (level 3)
Hours: Work hours to be confirmed
40 hours a week
Possible start date: Monday 3 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Britvic Technical Service Apprentice, you’ll be:

Providing in person customer service at a variety of business premises across the UK
Installing, diagnosing and repairing Britvic and Aqua Libra dispense equipment
Educating customers with knowledge of food hygiene responsibilities, and how to serve the very best drinks every time
Working within a strict code of conduct, and adherence to all health & safety requirements
Acting as a brand ambassador for Britvics products and innovations

You'll learn through a combination of:

Study for the L3 Drinks Dispense Technician qualification, delivered by Wolverhampton College as 8 x 1 week blocks of day release
Comprehensive Britvic training, as well as continuous on-going support
Applying everything you learn into real-world practice on the job
Wider career development and coaching, and a comprehensive catalogue of optional learning modules

What you'll need

A logical approach to solving problems to the highest standard and service efficiency
Ability to build great relationships through a desire to meet and exceed customer service expectations
Curiosity to learn, and commitment to all aspects of study for the Level 3 qualification
Competent to work with IT packages and tools

Where you’ll work

Newcastle-upon-Tyne - Field Based

NE1 8QH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Drinks dispense technician (level 3)

Equal to A level

Course contents

Interpret, follow and adhere to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Plan, organise and schedule own/others' work for example task delegation, work-flow, route planning, time management.
Conduct site survey, including risk assessments.
Interpret job requirements for example job specification, technical drawings, instruction booklets, identifying trends.
Determine and source resources for example materials, time and equipment.
Manage stock levels.
Plumb pipework for drinks dispense equipment or components.
Conduct electrical installations or maintenance of drinks dispense equipment or components.
Install or maintain refrigeration components for drinks dispense equipment.
Install or maintain gas dispense pressure system.
Operate tools and instruments for example drills, power tools, spirit levels, specialist tools/instruments.
Commission and connect specified equipment and/or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Assess condition of components and equipment and identifying action.
Decommission and disconnect specified equipment or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Diagnose dispense, product or equipment faults and identify solutions.
Test equipment and quality assure product dispensed, for example sampling final product.
Clean lines, vessels and/or other equipment.
Categorise decommissioned equipment for reuse, disposal or recycling.
Pack decommissioned equipment to prevent further deterioration/damage.
Isolate and document unsaleable product for return, destruction or further investigation.
Complete documentation for example asset management records, work sheets, waste environmental records.
Collect, record and provide data, for example pressure readings, stock usage.
Communicate with stakeholders, internal or external for example customers, colleagues, managers, general public.
Provide information, guidance or training to colleagues and/or stakeholders.
Conduct all duties in adherence with health and safety directives and environmental policy and procedures.
Interpret, follow and adhere to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Plan, organise and schedule own/others' work for example task delegation, work-flow, route planning, time management.
Conduct site survey, including risk assessments.
Interpret job requirements for example job specification, technical drawings, instruction booklets, identifying trends.
Determine and source resources for example materials, time and equipment.
Manage stock levels.
Plumb pipework for drinks dispense equipment or components.
Conduct electrical installations or maintenance of drinks dispense equipment or components.
Install or maintain refrigeration components for drinks dispense equipment.
Install or maintain gas dispense pressure system.
Operate tools and instruments for example drills, power tools, spirit levels, specialist tools/instruments.
Commission and connect specified equipment and/or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Assess condition of components and equipment and identifying action.
Decommission and disconnect specified equipment or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
Diagnose dispense, product or equipment faults and identify solutions.
Test equipment and quality assure product dispensed, for example sampling final product.
Clean lines, vessels and/or other equipment.
Categorise decommissioned equipment for reuse, disposal or recycling.
Pack decommissioned equipment to prevent further deterioration/damage.
Isolate and document unsaleable product for return, destruction or further investigation.
Complete documentation for example asset management records, work sheets, waste environmental records.
Collect, record and provide data, for example pressure readings, stock usage.
Communicate with stakeholders, internal or external for example customers, colleagues, managers, general public.
Provide information, guidance or training to colleagues and/or stakeholders.
Conduct all duties in adherence with health and safety directives and environmental policy and procedures.

Your training plan

The apprenticeship programme is delivered by Wolverhampton College as block release (8x blocks of 1 week study at college)

More training information

You will gain a Level 3 Drinks Dispense Technician qualification upon completion of apprenticeship course
When you join, you’ll be given comprehensive training in the role, as well as continuous on-going support

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Logical
Team working
Initiative

Other requirements

Must have a full, valid UK driving license.

About this company

Here at Britvic, we are on a journey to become the most dynamic and sustainable soft drinks company, creating a better tomorrow. As one of the UK’s leading players in the fast-moving consumer goods market we pride ourselves on setting high standards, being courageous and pushing ourselves to offer exciting opportunities to all of our employees. Our Early Talent programmes are designed to develop and grow the next generation of future technical experts and business leaders ; we offer comprehensive development and mentorship so you can learn on the job – and fast forward your career with an industry leader.

After this apprenticeship

There may be the opportunity of a full time position upon successful completion of your Apprenticeship

Ask a question

The contact for this apprenticeship is:

CITY OF WOLVERHAMPTON COLLEGE

The reference code for this apprenticeship is VAC1000292247.

Apply now

Closes in 21 days (Sunday 12 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

If you would like to apply for the Drinks Dispense Apprenticeship with Britvic please apply via the link included.

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