The Black Horse Beamish - Level 3 Business Administration Apprenticeship

BLACK HORSE BEAMISH LIMITED

STANLEY, DH9 0RW

Closes in 14 days (Sunday 5 January)

Posted on 13 December 2024


Summary

We currently have an opportunity for a Business Administrator Apprentice to join our team. This is a great opportunity for a customer focused individual to join a welcoming team in a beautiful country pub. We can offer full on the job training while gaining qualifications to help you progress in the Business industry.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
40 hours over 4 days, including weekends. Shifts to be confirmed.

40 hours a week

Possible start date

Monday 20 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Assisting company employees with rota management and the login app.
  • Providing support to the marketing, sales, accommodation, and events teams.
  • Gaining experience in different areas, including large-scale events and boutique hotel operations.
  • There is potential for a full-time position upon completion of the apprenticeship.
  • Screening phone calls and taking detailed, accurate messages as required.
  • Receiving training on reception duties.
  • Conducting weekly stationery inventories to ensure stock levels are up to date, and preparing orders when necessary.
  • Managing and distributing all incoming and outgoing mail and couriers.
  • Printing, photocopying, and filing company documents.
  • Coordinating room bookings.

Where you’ll work

RED ROW

BEAMISH

STANLEY

DH9 0RW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • You will be completing the Level 3 Business Administration apprenticeship, and will attend Newcastle College one day per week.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Team working

About this company

Join The Black Horse Beamish, a historic country pub and wedding venue, as a Business Administrator Apprentice. This is a fantastic opportunity for a customer-focused individual to learn and grow within a welcoming team while gaining industry qualifications.

After this apprenticeship

  • Gain a Level 3 Business Administration qualification while learning on the job, with a potential of a full-time position within the company.

Ask a question

The contact for this apprenticeship is:

NCG

apprenticeships@ncl-coll.ac.uk

01912004844

The reference code for this apprenticeship is VAC1000291924.

Apply now

Closes in 14 days (Sunday 5 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.