Business Administration Apprentice

Summary

We are currently offering an excellent opportunity for a Business Administration Apprentice to join our team in Southampton. This position will provide administrative support to a diverse group of managers and directors, allowing them to work on a variety of projects and have a daily varied workload.

Annual wage

£20,000 a year

Minimum wage rates (opens in new tab)

We offer do an annual salary review that means your salary will increase each year you are with us. We also offer an up to 8% yearly bonus, that's on top of your basic wage.

Training course

Business administrator (level 3)

Hours

Monday to Friday - 09:00 am till 17:00 pm. Some later evening work may be required or weekend working for events.

37 hours 30 minutes a week

Possible start date

Monday 3 March

Duration

2 years

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide administrative support for the Executive Assistant, Director of People, Operations and Engineering, IT, HSE & UK Commercial and Supply Chain Director and other senior managers as required.
Assist the Executive Assistant with booking travel arrangements/accommodation in line with company policies for employees and visitors.
Outlook diary management
Document preparation for managers.
Notetaking in meetings when required.
Assist with the booking and organization of corporate events and team events.
Other ad hoc administrative duties and general admin support
Complete a Level 3 Business Administration apprenticeship, attending college when required and completing all coursework/exams on time.

Where you’ll work

DP World Southampton

204-207 Western Docks

SO15 1DA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLENT UNIVERSITY, SOUTHAMPTON

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The role will be a mixture of on site training 4 days a week and then one day a week either in college or online learning.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Desirable qualifications

A Level in:

Business Administration (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Creative
Initiative

About this company

We are at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solution. We are one of the UK’s largest container terminals providing cargo handling services to some of the largest container ships in the world. The company is owned by Dubai Ports, one of the largest marine terminal operating groups in the world. We provide our customers with fast, reliable and secure services to move containers through the strategically located port of Southampton. We operate 15 quay container cranes, 84 straddle carriers, 8 empty container handlers, and a fleet of small vehicles on a 24/7 and 363 days per annum basis. It is the role of the engineering team to ensure that this equipment is kept operational and able to meet performance requirements. We are dedicated to productivity and customer service and employs many talented individuals who we are proud to support and deliver the high standard of service and quality expected within the industry. We currently employ approximately 660 employees and use around 250 permanently assigned contract stevedores to support our growing business.

Company benefits

We offer the below benefits: 1) Up to 8% yearly bonus 2) Onsite subsidised canteens 3) Onsite gyms 4) Private Medical Cover 5) Flexible benefits platform, with money off certain shops 6) Free car parking, with electric chargers

After this apprenticeship

After completing the apprenticeship it will be our goal to keep you within the company and move you into the full Business Administrator role. This will then allow you to assist other areas in the company and be given further duties. There will also be the opporutntiy for further education development as well.

Ask a question

The contact for this apprenticeship is:

DPW Southampton

Louisa Lee

louisa.lee@dpworld.com

The reference code for this apprenticeship is VAC1000291843.

Apply now

Closes in 12 days (Friday 3 January at 11:59pm)

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