IT Assistant Apprentice
SPIRIT HEALTH GROUP LTD
Leicester, LE2 6UP
Closes in 21 days (Sunday 12 January at 11:59pm)
Posted on 12 December 2024
Contents
Summary
Do you have a passion for computing, and helping people and want to take that next step in your career? If so, then we have a fantastic opportunity! Apply now! Join our award winning health care company and assist the team provide excellent IT services to our staff and customers.
- Annual wage
- £12,480 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday - Hours to be confirmed.
37 hours 30 minutes a week
- Possible start date
-
Sunday 2 February
- Duration
-
1 year 4 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- To assist internal users with their software/hardware IT support queries raised over a service desk system, and patients who require support on technical-related queries, for the smooth operation of IT-provided equipment
- Building an IT knowledge base for the internal IT team for sharing common issues/fixes for ease of resolving similar queries in the future as we grow further for speed of resolution
- Working in line with their line manager on tasks/projects assigned to meet IT strategy plans/short-term goals
- Automation of processes to improve the efficiency of manual tasks carried out within the organisation
- Research and understanding current and future best practices
- Any reasonable duties shall be undertaken to achieve the above.
Where you’ll work
Spirit House
Saffron Way
Leicester
LE2 6UP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JBC SKILLS TRAINING LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
Your training plan
- The classroom training for the IT Solutions Technician Level 3 apprenticeship comprises of 4 modules. Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer
- The full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home
- The class sizes are small (Max 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers
- Level 3 IT Solutions Technician qualification upon successful completion of the apprenticeship
More training information
The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure.
IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions. This programme offers two pathways that provide the underpinning knowledge and skills in either a Hardware Solutions role or a Software Solutions role.
Modules:
- BCS Level 3 IT Solutions Technician - Methodologies and Principles
- BCS Level 3 IT Solutions Technician - Core Technical IT Knowledge
- BCS Level 3 IT Solutions Technician - Security and Legislation
- Route specific:BCS Level 3 IT Solutions Technician - Hardware
- Functional Skills in English and maths if required
Requirements
Essential qualifications
GCSE in:
- English (grade C (4) or above)
- Maths (grade C (4) or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Knowledge of Windows
- Knowledge of MAC
- Understanding of Microsoft 365
About this company
To put it simply, our mission is to make health easy and accessible for all. We aim to take the complications out of healthcare, improve the lives of patients and provide the best value for healthcare providers. We step back and take the time to understand the challenges our patients, partners and staff are facing. Our services include cost-effective medicines optimisation programmes, innovative digital health technology, high-quality education services, patient-focused GP practices, and our diabetes-specialist pharmacy. We’re proud to see our work recognised by some of the leading names in health and technology and we wouldn’t have been able to do it without our amazing team.
After this apprenticeship
- Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate.
Ask a question
The contact for this apprenticeship is:
JBC SKILLS TRAINING LIMITED
Adam James
adam.james@jbcmail.com
The reference code for this apprenticeship is VAC1000291817.
Apply now
Closes in 21 days (Sunday 12 January at 11:59pm)
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