Apprentice Business Administration Level 3

Summary

As a Business Administration Apprentice you will have the chance to provide administrative support across the below teams in the Communication, Planning and Performance division of Children’s Services.

Annual wage

£12,348 a year

Minimum wage rates (opens in new tab)

£12,348 - £22,071 per annum (dependent on age)

Training course

Business administrator (level 3)

Hours

Hours of work: 37 hours per week, Monday - Friday, 9am - 5pm.

37 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Organisational Development
This team are responsible for communication and engagement with staff, including organising departmental events such as conferences and awards events. They support staff health and wellbeing. They also support and manage a wide range of different change projects across the department.

LADO
The Local Authority Designated Officer service plays an indispensable role in safeguarding children by coordinating the response to allegations made against staff or volunteers working with children.

You will work on specific tasks set by the team members, with time to complete the required coursework for your apprenticeship. Through this apprenticeship you will gain the knowledge, skills and experience to take you forward to the next step of your career.

Our teams work in the office and from home.

We are looking for candidates who are:

Self-motivated and ready to learn.
Can stay on top of tasks and stay organised.
Enjoy working with others and being part of a team.
Keen to grow and take part in training.
Pay attention to the little details.

Where you’ll work

County Hall

St Annes Cresent

Lewes

East Sussex

BN7 1UE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EAST SUSSEX COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training provided:

Level 3 Business Administration
Functional Skills Qualification in mathematics (Level 2) - if required
Functional Skills Qualification in English (Level 2) - if required

In these varied roles you will be trained on site as there is no college requirement for this apprenticeship. You will have a mentor and Apprenticeship Coach to support you through your work and studies. This is a great opportunity to work and learn in a fully supported environment.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4 / grade "C")
Maths (grade 4 / grade "C")

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working

Other requirements

Interviews will take place in person, unless you request a Microsoft Teams interview. Interviews will be taking place on Thursday 16 January. If you are unavailable on this date let us know and we may be able to schedule an alternative date to interview you.

About this company

East Sussex County Council is the largest employer in the county, with over 9,000 employees. ESCC offers good career progression and training opportunities in a variety of interesting and diverse roles.

https://www.eastsussex.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We will make sure you get all the training and support you need to succeed. We will offer a supportive environment for you to learn and work in.

We will offer great support, a fantastic work/life balance with flexibility and brilliant staff benefits. Whilst working you will study and complete a Business and Administration Level 3 qualification.

Once you qualify you will have highly transferable knowledge and skills.

Ask a question

The contact for this apprenticeship is:

East Sussex County Council

Naomi Goodall, Project Manager

Naomi.goodall@eastsussex.gov.uk

The reference code for this apprenticeship is VAC1000291376.

Apply now

Closes in 7 days (Sunday 29 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

For any further queries regarding your application please contact apprenticeships@eastsussex.gov.uk

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