Business Administrator Apprenticeship
FINE LINE CARPENTRY AND BUILDING LIMITED
Plymouth, PL6 7PL
Closes on Friday 31 January
Posted on 10 December 2024
Contents
Summary
We are offering an exciting Business Administrator Apprenticeship. This apprenticeship will include a variety of tasks to support the office, directors and workers. Prior knowledge is not necessary as full training and support will be given from experienced staff. This is a fantastic opportunity for the right candidate.
- Annual wage
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£9,984 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.00am - 4.00pm, in line with our reception/admin teams.
Shift times will be discussed with the employer.
30 hours a week
- Possible start date
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Monday 10 February
- Duration
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1 year 6 months
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Answering incoming telephone calls and book appointments
- Responding to enquires made by telephone, or in person.
- Maintaining accurate and effective records.
- Maintaining confidentiality and data protection standards at all times.
- Carrying out various administration tasks as directed by your line manager.
- Providing general administrative support, including handling correspondence, filing, and data entry.
- Assisting with scheduling and coordinating meetings, both internally and with external partners.
Where you’ll work
30G Estover Close
Plymouth
PL6 7PL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CITY COLLEGE PLYMOUTH
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3
- The apprenticeship will include training with City College Plymouth and within the organisation.
- At least 6 hours per week of your working hours will be spent on training or studying.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this company
Originally founded as Fineline Carpentry & Building in 2007. Today the Fineline Group is a leading regional Carpentry, Partitions and Passive Fire contractor.
After this apprenticeship
- A position within the company on completion of apprenticeship
- Progressing onto a higher qualification
Ask a question
The contact for this apprenticeship is:
CITY COLLEGE PLYMOUTH
Donna Harrison
dharrison@cityplym.ac.uk
The reference code for this apprenticeship is VAC1000291315.
Apply now
Closes on Friday 31 January
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