Business Administrator Apprentice

Summary

Our mission is to provide and assist others in providing a high quality and discrete professional service to clients while offering excellent back-office support.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.30am - 5.00pm (with 1 hour lunch).
37 hours 30 minutes a week
Possible start date: Monday 3 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Opening, sorting and distributing incoming post and DX
Collating and sending outgoing post and DX
Photocopying, scanning and collating letters and documents, including binding documents
Departmental filing on a regular basis
Monitoring stationery levels and to reorder as and when required
Assisting departments with their day-to-day administrative tasks, including (but not limited to audio typing, copy typing, basic document production and file management
Entering data onto the system for deeds, wills and files held
Providing reception duties and carrying out the associated tasks and responsibilities, including (but not limited to) answering the telephone and taking messages, dealing with clients face to face, arranging meetings and appointments, diary management and arranging travel
Ensuring adequate supplies of milk, tea and coffee for all of the staff
Ensuring the weekly distribution of fruit to the various teams
Any other tasks required

Where you’ll work

THE CORE

BATH LANE

NEWCASTLE HELIX

NEWCASTLE UPON TYNE

NE4 5TF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GATESHEAD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards the Level 3 Business Administrator Apprenticeship standard with Gateshead College.

Requirements

Essential qualifications

GCSE in:

English (grade A*-C/4-9)
Maths (grade A*-C/4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Ability to articulate
Work under pressure
Honesty
Tolerance
Energetic
Sense of humour

Other requirements

• Staff Events • Free staff wills • Free fruit • Free tea / coffee • Birthday card for each staff member • Fitness classes on site, Monday and Friday • A variety of travel schemes –subject to eligibility

About this company

At Savage Silk we have built our reputation on providing clients with a high-quality professional service whilst remaining under the radar. Providing impeccable client service is crucial to us and our values will create a significant culture to enable us to maintain our reputation, whilst also creating an environment that is supportive and enjoyable to work in. We strive to help employees in their personal development, and we want everyone to succeed in this. We encourage people to use their own initiative but want everyone to work interdependently, not independently. Client focus has to be the key element in all our thinking and action.

After this apprenticeship

Possibilty of full time employment on successful completion of apprenticeship and scope to progress within role.

Ask a question

The contact for this apprenticeship is:

GATESHEAD COLLEGE

Lauren Usher

apprenticeships@gateshead.ac.uk

The reference code for this apprenticeship is VAC1000291277.

Apply now

Closes in 28 days (Sunday 19 January at 11:59pm)

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