Exams Office Apprentice

Summary

We have an opportunity to join a welcoming team who play a key part in ensuring our exams processes run smoothly. You’ll have an eye for detail and work well with data, demonstrating the ability to process large volumes of data, whilst maintaining a high level of accuracy.

Annual wage: £23,885 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8:30-16:30pm Monday-Friday
40 hours a week
Possible start date: Wednesday 15 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a member of the Exams Team you role will be to support the processing and maintenance of student exam records using the College’s student record system EBS. You will deal with queries from curriculum colleagues, other internal departments, students, parent/guardians and external awarding bodies and have the chance contribute to the development of new processes and ways of working within the team. Specific tasks include:

· Inputting and maintenance of all student exam and achievement records on the college student records system and awarding body platforms.

· This includes registering students on relevant qualification aims, putting in place access arrangements, submitting achievement claims, recording results and distributing certificates.

· Organising, planning, co-ordinating & delivering exams following statutory awarding body regulations and deadlines.

· Dealing with day-to-day queries from Assistant Principals, Heads of Faculty, curriculum staff, students and awarding bodies.

Where you’ll work

City Hub

Canal Street

Nottingham

NG1 7HB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Please be aware this post will involve studying for a L3 Business Administration apprenticeship alongside your day to day tasks, and as such, you will spend one day a week studying towards your qualification. In order to be eligible for the role you must have a minimum of three years of residency in the UK, alongside the right to work here.

Requirements

Essential qualifications

GCSE in:

English (grade GCSE or equivalent 9-4)
Maths (grade GCSE or equivalent 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working

About this company

Being part of Nottingham College means playing a vital part in helping thousands of people to unlock their potential through learning. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.

https://www.nottinghamcollege.ac.uk/apprenticeships/vacancies?index=apprenticeshipVacancies (opens in new tab)

After this apprenticeship

Once settled into the role, you will have the opportunity to benefit from flexible working as the team work from home as well as being based onsite at one of our city centre locations. In return, we will ask for flexibility in picking up additional tasks outside of our usual remit, in addition to working a limited number of evenings and weekends during our main enrolment period.

Possibility of full-time, permanent employment for the successful applicant upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC1000291253.

Apply now

Closes in 12 days (Friday 3 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

If you’re ready to be part of something special, the future is here. Visit nottinghamcollege.ac.uk/workwithus to apply.

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