Apprentice Business Administration Assistant

Summary

We are looking for a business administration apprentice to support our Office Manager and Managing Director. You will have great communication skills and be confident when dealing with others. Working as part of a friendly team, you will have a varied role to help the business run smoothly.

Annual wage

£12,740 a year

Minimum wage rates (opens in new tab)

£7 per hour

Training course

Business administrator (level 3)

Hours

9.00am to 5.00pm, Monday to Friday

35 hours a week

Possible start date

Monday 13 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering the telephone and making outgoing calls
Sending emails and responding to emails and letters
Managing a diary for appointments, meetings etc.
Data input, filing and photocopying
Marketing the business, researching and contacting potential new clients
Recruitment of dog handlers
Planning daily work and instructing dog handlers
Contacting/liaising with kennels, catteries and animal sanctuaries
Occasionally attending company addresses for meetings (note taking)
Assisting with audits/keeping policies and procedures up to date

Where you’ll work

SUITES 9 AND 10 GROUND FLOOR

21 GOSFORD STREET

MIDDLESBROUGH

NORTH YORKSHIRE

TS2 1BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard:

Units included in the programme include:

The Organisation
Business Fundamentals
Decision Making
Project Management
Managing Performance

Training location to be confirmed.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

travel to location near train station in Middlesbrough

About this company

Established in 2012, Nationwide Dog Handlers Ltd is now a leading animal handling and removal service, operating throughout all major cities and towns in the United Kingdom. With a diverse and experienced range of animal handlers, NDH provides its quality services to clients working in a range of industry sectors nationally

After this apprenticeship

A permanent position within the organisation.

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

Lesley Miller

lesley.miller@woodspeentraining.co.uk

The reference code for this apprenticeship is VAC1000291239.

Apply now

Closes in 19 days (Friday 10 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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