Business Administrator Apprentice

Summary

We are a friendly, dynamic company & pride ourselves with our team spirit & our willingness to get involved. An exciting opportunity has arisen for an Apprentice to join our team to fulfil admin tasks & other duties suited to your skills. The successful applicant will be highly motivated & able to demonstrate a pleasant & professional manner.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

28 days holiday including Bank Holidays. Eligible for annual profit share bonus after probationary period. Pension auto-enrolment scheme available.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Possible start date

Thursday 30 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering telephone calls and assisting caller where possible; transferring calls where needed; taking messages and passing to relevant person
You will be the main person to answer calls first
Meeting and greeting clients when visiting the office; showing them into our meeting room; offering refreshments
Prepare meeting room and ensure it is ready for meetings. Clear and tidy following meetings
Communicating with customers both face to face, via the phone and by email
Accepting and signing for any post and deliveries to the office. Unpacking and putting away where possible.
Opening post, scanning and electronic filing and passing to appropriate persons
Prepare and frank outgoing post
Preparing, packing and sending regular marketing materials
Filing, Binding, Scanning as required
Data entry using various software databases
Any other duties commensurate with your skills, knowledge and experience including covering for colleagues' duties in times of absence and busy periods

Where you’ll work

Unit 12

Shelley Lane

Ower

Romsey

SO51 6AS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STRAIGHT A TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

The apprenticeship training will be provided through a mixture of face-to-face tutorials and online learning
Training and development will take place in the workplace

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C - A* (4 - 9))
Maths (grade C - A* (4 - 9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative

Other requirements

Please ensure you can commute to the workplace as we are not easy to reach via public transport.

About this company

New Forest Wealth Management Ltd are a partner practice of St. James’s Place Wealth Management Ltd (SJP) a FTSE 100, UK Wealth Management Company.

https://newforestwealthmanagement.co.uk/ (opens in new tab)

After this apprenticeship

Potential full time position

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