Level 3 Business Administrator Apprentice – True Potential LLP - Reception Team
TRUE POTENTIAL LLP
Tyne And Wear, NE15 8NX
Closes in 12 days (Monday 6 January)
Posted on 3 December 2024
Contents
Summary
Join True Potential LLP, a revolutionary and award-winning wealth management firm, as a Business Administrator Apprentice. This full-time role within our Reception Team offers great growth opportunities, with the potential to become a permanent team member and pursue financial qualifications through our TP Academy.
- Annual wage
- £13,836 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 7:00 am - 5:30 pm (variable)
40 hours a week
- Possible start date
-
Tuesday 7 January
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Greet guests entering the building
- Provide refreshments to meeting rooms
- Manage hotel and travel bookings for staff and advisers
- Handle email communications and administrative tasks
Where you’ll work
Newburn House Gateway West
Newburn Riverside
Newcastle Upon Tyne
Tyne And Wear
NE15 8NX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NCG
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
You will be completing the Level 3 Business Administration Apprenticeship, and you will attend Newcastle College one day per week.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
About this company
Our mission is to help people across the UK do more with their money by providing expert financial advice, exclusive investments, dedicated support, and award-winning technology. We launched True Potential in 2007 to bring our vision of Hybrid Advice to the UK.
After this apprenticeship
- Full-time position with the potential to pursue financial qualifications
- Opportunity to grow your career in wealth management through the TP Academy
Ask a question
The contact for this apprenticeship is:
NCG
apprenticeships@ncl-coll.ac.uk
01912004844
The reference code for this apprenticeship is VAC1000290288.
Apply now
Closes in 12 days (Monday 6 January)
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After signing in, you’ll apply for this apprenticeship on the company's website.