Business Administrator Apprenticeship

Summary

Laura Austin a local podiatry clinic offering the public private care in a warm clinical environment, working within a friendly team are recruiting an Apprentice to support them in the role of business administration.

Annual wage: £9,984 to £17,846.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Thursday 8.30am- 5.00pm Friday 8.30am- 2.00pm
30 hours a week
Possible start date: Monday 20 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key responsibilities of the role and the day-to-day tasks and duties of the role:

Welcoming patients, making teas coffees for patients, and making conversation
Answering business phone making online system appointments and taking payments on our online podiatry system
Re-booking appointments
Social media – creating content for our social media platforms
Stock controls and order of stock from our suppliers
Working with our suppliers to keep updated on all things current
Chance to attend medical conferences to understand the field we work in
Online accounts (Xero) for invoices and payroll and end of year
Working with team members across both clinics set up
Medical Letters to doctors for patients
Working hours and days negotiable
To support clinicians when needed
To work independently when required to do so

Where you’ll work

14 Lancaster Road

Knott End on Sea

Lancashire

UK

FY6 0AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BLACKPOOL AND THE FYLDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

STANDARD & LEVEL

The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education
Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities
Personalised programme Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals
Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals
Off-the-job training Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’
This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job
Stacks of support Assessment mostly takes place in the workplace
When you start, you will be allocated a skills coach, who will visit you

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

Other requirements

Things to consider: Once you have successfully completed the program you will be submitted for your End Point Assessment. The EPA is an assessment of all the knowledge, skills, and behaviours you have learned throughout your apprenticeship, it confirms you are ready and competent in the career path you have chosen. These assessments have been designed and developed by employers in the industry to reflect the daily work of the business. Please note that as part of your application, you are required to provide a copy of your CV and complete the college based online initial assessments in English and Maths. 

About this company

At Laura Austin Podiatry we are a very friendly run team offering podiatry services that make patients feel better in a professional, clinical setting.

After this apprenticeship

Future position in the company on successful completion of Apprenticeship

Ask a question

The contact for this apprenticeship is:

BLACKPOOL AND THE FYLDE COLLEGE

The reference code for this apprenticeship is VAC1000289494.

Apply now

Closes in 14 days (Monday 6 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

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