Business Administrator Apprentice

Summary

This unique vacancy provides you with an exciting opportunity to join their growing charity and to start a business career, with experience in business support, fundraising and communications. You will be part of a team which transforms the lives of children and families living with mobility and communication difficulties.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday 37.5 hours a week with some weekends and evenings required.
37 hours 30 minutes a week
Possible start date: Monday 20 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Footprints Conductive Education Centre are recruiting a Business Administrator Apprentice to join their Support Services Team. This unique vacancy provides you with an exciting opportunity to join their growing charity and to start a business career, with experience in business support, fundraising and communications. You will be part of a team which transforms the lives of children and families living with mobility and communication difficulties and empowers them to achieve their potential.

Working with the Business Support Officer, duties of the role include –

· Providing high-quality administrative and financial support to ensure the smooth and efficient operation of the charity

· Maintaining and developing office administrative systems and procedures

· Inputting information onto a database and providing reports

· Maintaining records of data and photos in accordance with GDPR regulations

· Ordering stock as required by the education team and to maintain office supplies

· Taking telephone enquiries from external parties

· Processing hard-copy mail and distributing and responding accordingly

· Welcoming visitors to site in accordance with internal procedures

Working with the Income and Fundraising team, duties of the role include –

· Working to an annual income and fundraising plan, developing and implementing fundraising activities and events, including online merchandise shop and charity ambassador activities

· Collaborating with charity and support partners, and community groups

· Attending and positively representing the charity at fundraising events, sourcing and producing materials

· Managing and developing effective administrative processes to provide a high standard of income records, including recording of all community and fundraising data

Working with the Head of Communications, duties of the role include –

· Working to an annual communication plan, developing and writing for a range of communication channels which proactively market the activities, mission and values of the charity

· Positively publicise and promote all fundraising activities and events, ensuring income and awareness are maximised

· Increasing awareness of the charity across all social media platforms, using all types of media, including photo and video content

· Developing the charity website, ensuring it is always up to date and user friendly

· Reviewing all printed communication material and ensuring written tone of voice is consistent

Always presenting a positive image of self and the charity when communicating with a range of people, and always working in accordance with the charity’s operational policies and procedures

Where you’ll work

310 SNEINTON DALE

NOTTINGHAM

NG3 7DN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Functional Skills level 1 / 2

Please click on the link above for more information regarding End Point Assessment.

Requirements

Essential qualifications

GCSE in:

English (grade GCSE or equivalent 9-4)
Maths (grade GCSE or equivalent 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Candidate must be able to travel to the workplace according to working hours.

About this company

Footprints Conductive Education Centre is a Nottingham based charity whose purpose is to empower families and children living with disabilities. They provide a range of services to help babies and children living with mobility and communication difficulties across the East Midlands to develop the skills they need to thrive and achieve their potential. Footprints is based in Nottingham

https://www.footprintscec.org (opens in new tab)

After this apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Ask a question

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