Business Administration Apprentice

Summary

PETA Ltd are proud to be working with an established solicitors to recruit an Administration Apprentice. Do you have an interest in administration and law? Are you looking to kickstart your career in the legal field? If the answer is YES, we could have the ideal role for you.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 08.30 - 17.00
37 hours 30 minutes a week
Possible start date: Monday 7 April
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Business Administration Apprentice will provide a level of service to clients and referrers of work such that Andrew & Andrew is their preferred firm of solicitors and one which they will recommend to others. The postholder will provide a comprehensive, pro-active support to the conveyancing team and reception when necessary.

Working within the Contentious Law department, the Business Administration Apprentice will be responsible for the following duties:

Undertaking photocopying as and when required
Covering the receptionist as and when required
Inputting time recording into DPS whilst on reception
Inputting data into the DPS case management system
Supporting ongoing cases and audiotyping
Organising workload; files, dictation, telephone, & emails
Training and assisting other members of the team where necessary
Complying with Law Society/Lexcel standards/Office manual/contract of employment
Attending department meetings
Ensuring all enquiries are responded to in a timely manner
Undertaking relevant internal and external training where required
Communicating with all departments, cross selling the firm’s skills to existing clients where possible
Keeping accurate hard and electronic records

This job description does not purport to cover all aspects of the job holder’s duties, but it is intended to be indicative of the main areas of responsibility. You may be required to undertake duties at reasonable request.

Where you’ll work

ATLANTIC HOUSE

114 KINGSTON CRESCENT

PORTSMOUTH

PO2 8AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PETA LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12-days at the PETA training centre in Cosham. You will be supported every 6-weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Desirable qualifications

A Level in:

Any relevant (grade C)

BTEC in:

Any relevant (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Customer care skills
Team working
Outlook, Excel, Word Skills
Flexible
Pleasant and professional
Confident telephone manner
Ability to prioritise
Work under pressure
Office environment experience
Sense of humour
Self-management skills

Other requirements

Company Benefits: Free tea, coffee, and soft drinks. Christmas office closure. Office easily accessible by public transport.

About this company

Established since 1954, Andrew & Andrew have been providing a high quality, professional and reliable service across the nation for over 60 years. We are well known and well respected within Hampshire, Portsmouth, and surrounding areas, as well as successfully assisting clients throughout the United Kingdom. We pride ourselves on our friendly and supportive approach to our clients. Our dedicated and varied team will always provide you with the best advice to suit your circumstances.

https://a2solicitors.co.uk/ (opens in new tab)

After this apprenticeship

There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. A few employees have joined via this method in the past.

Ask a question

The contact for this apprenticeship is: