Apprentice Office Administrator

Summary

We are looking for a bright, enthusiastic Apprentice Office Administrator to join our team. This is a fantastic opportunity to work alongside the Director to learn all the administrative skills needed to run a successful business. Administrative roles will include: diary running, project management, bookkeeping and customer service.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 4:30pm
37 hours 30 minutes a week
Possible start date: Monday 27 January
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include, but will not be limited to:

Diary running
Project management
Bookkeeping
Customer service
Customer care

Where you’ll work

UNIT 2

23 LONDON ROAD

NEWARK

NG24 1TN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LINCOLN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade A*/9-C/4)

Desirable qualifications

GCSE in:

Textiles, Art or History (grade A*/9-C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

Confidence is key as an applicant will be customer facing as part of the role.

About this company

We offer a wide range of products alongside professional expertise to manage your project from start to finish. Our home survey service instills confidence to our customers, as our trained experts can bring samples, measure the windows and offer friendly advice from the start. We have a brand new upgraded and interactive showroom to view styles, options and fabrics which is hosted by our knowledgeable customer care team.

https://curtainandblind.co.uk/ (opens in new tab)

After this apprenticeship

Ability to work in business in an administrative role with progression and many other opportunities on successful completion of this Apprenticeship.

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret Davis

apprenticeships@lincolncollege.ac.uk

01522 876284

The reference code for this apprenticeship is VAC1000289017.

Apply now

Closes in 16 days (Tuesday 7 January at 11:59pm)

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