Office Administrator Apprentice

Summary

The Governors wish to appoint an enthusiastic and friendly Apprentice to support the administration function of the school as Office Administrator Apprentice. The successful applicant should have good customer service, an attention to detail and demonstrate that they can work well within a team.

Annual wage: £11,980.80 to £21,415.68 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working week (days and hours to be included) 07:30 - 15:30, Monday to Friday, 39 weeks per year.
36 hours a week
Possible start date: Thursday 23 January
Duration: 1 year 7 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ensure all visitors to the main reception area receive an efficient, professional and approachable welcome, in line with the ethos of the school, and deal with their requests and enquiries as appropriate with professionalism
Ensure correct signing in and out of visitors, staff and students, that the visitors log is completed and that badges and any necessary information is issued
To log accurate information regarding late arrivals and report all information received to the Attendance Officer
Receive, sort and distribute the school's post
Receive and distribute parcel deliveries and contact the relevant department
Production of reprographic material as directed by the Office Manager
To support other members of the administration function as required

Where you’ll work

HURST ROAD

SIDCUP

DA15 9AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Maths and English Level 2 Functional skills if not achieved prior
All training will be delivered remotely via teams during paid working hours

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

A DBS will be required

About this company

Hurstmere School is a popular, non-selective secondary academy for boys aged 11 – 16, serving the local community of Sidcup. It is a special place, with a strong sense of community and a determination to succeed in all that we do. The school is committed to maintaining a safe and secure environment for all pupils and a “culture of vigilance” to safeguard and protect all in its care.

http://www.hurstmere.org.uk (opens in new tab)

After this apprenticeship

Possibility for a permenant position upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Louisa.Barby@hoet.co.uk

01788820132

The reference code for this apprenticeship is VAC1000288876.

Apply now

Closes on Wednesday 22 January

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