Business Administrator Apprentice

Summary

Choice Global Limited is a domiciliary care company. We are looking for a Business Admin Apprentice to assist the Registered Manager and Office Team. We are a team built on trust, dedication, professionality and structure. Our main strength is in our closely knitted structure and our diversity.

Annual wage

£11,648 to £20,820.80 a year

Minimum wage rates (opens in new tab)

£9.00 per hour

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am- 5pm

35 hours a week

Possible start date

Thursday 16 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assisting the Registered Manager and Office Team with diary Management, setting up and scheduling appointments, organising the preparation of reports and agendas for meetings, transcribing notes, and helping with setting up Care Planner, PowerPoint presentations and any required emails, letters, files, payments, reports and proposals (As tasked)
Provide administrative support in all other areas included for Field Based functions
To use multiple IT packages and systems relevant to the organisation in order to: write letters or emails, record and analyse data
To assist in the production of accurate monthly reports and documents including sending out email reminders and following up non-compliance
To work as part of the Office Team providing an excellent level of operational support

Where you’ll work

DRAMA ROOM

THE OLD FREE SCHOOL

GEORGE STREET

WATFORD

WD18 0BX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

OAKLANDS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Monday day release (weekly) - during term time at;

St Albans College Campus Hatfield Road
St Albans,
Hertfordshire,
AL4 0JA

Some delivery may also be online

With workplace visits from your Skills Coach to the workplace.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Initiative
Patience

About this company

Choice Global is a domiciliary home care. Providing care for people in their own home. Mainly personal care, meal preparation and other support relevant to the individuals.

http://www.choiceglobal.co.uk (opens in new tab)

Company benefits

We run different types of incentives for our staff. For example, there is the employee of the month scheme, a scheme aimed to promote dedication and loyalty.

After this apprenticeship

There is an opportunity for the apprentice to continue working for CGL after the apprenticeship has ended.

Ask a question

The contact for this apprenticeship is:

OAKLANDS COLLEGE

Tracey Bassett

tracey.bassett@oaklands.ac.uk

07590229673

The reference code for this apprenticeship is VAC1000288358.

Apply now

Closes on Wednesday 1 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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