Reception and Business Administration Apprentice

Summary

This is a great opportunity for somebody to work directly with drivers in arranging daily collection rounds. This position will combine Business Administration and Reception duties within a large independent waste refinery firm based in Widnes.

Annual wage

£15,600 a year

Minimum wage rates (opens in new tab)

This annual rate is based on an hourly rate of £8.00 per hour. This rate will rise to £9.15 per hour after April 2025.

Training course

Business administrator (level 3)

Hours

Office hours are Monday to Friday, 9am to 5pm with 1/2 hour lunch break. Flexibility may be required from time to time and authorised overtime will be paid.

37 hours a week

Possible start date

Wednesday 1 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are ideally looking for a co-ordinator who will be working directly with our drivers in arranging their daily collection rounds. It is essential that you are computer literate with strong organisational, communication and numerical skills. Having a good geographical knowledge of the UK would be advantageous. Ideal candidate to start as soon as possible.

Duties will include:

Handling all telephone calls
Manning electronic gates with intercom and barrier
Booking all onsite visitors in / out and recording vehicle registrations, tanker details, company details etc.
Inputting daily collections on the system (weighbridge tickets and waste transfer notes)
Assisting with the scheduling and allocating of the day to day collection rounds to the drivers (drivers packs, spreadsheet etc).
Liaising with drivers for additional collections to add to their rounds
General filing of supplier’s paperwork, delivery notes, invoices etc.
Arranging quarterly payments for suppliers on account
Scanning and sending through paperwork to suppliers
Ordering of stationery
Identifying and capturing potential customers through various channels to grow Bensons' customer base
Sending marketing materials to potential customers
Other general office duties to assist in all departments as and when required

Where you’ll work

Oakfield Refinery

Macdermot Road

West Bank Dock Estate

Widnes, Cheshire

WA8 0PF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RIVERSIDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3
Fortnightly attendance at Riverside College, Widnes

Requirements

Essential qualifications

GCSE in:

4 GCSE’s including Maths and English (grade Grade A*-C (9-4) essential)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Logical
Team working
Telephone skills

About this company

Bensons Products Ltd is a large independent waste refinery firm based in Widnes and has been trading for over 25 years. We transform all used cooking oil and food waste collected from our customers into key ingredients that can be used to create renewable gasses, electricity, and fuel. Bensons provides a service to ensure that products which harm our planet by being dumped into landfill will instead help save our planet by being transformed into renewable energy.

Company benefits

23 days statutory leave + bank holidays. Christmas Shutdown (holidays to be kept to cover this period). Onsite parking.

After this apprenticeship

There may be opportunities to progress within the organsiation for the right candidate

Ask a question

The contact for this apprenticeship is:

RIVERSIDE COLLEGE

Joanna Smith

joanna.smith@riversidecollege.ac.uk

0151 257 2800

The reference code for this apprenticeship is VAC1000288341.

Apply now

Closes in 21 days (Wednesday 11 December at 11:59pm)

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