Apprentice Administrative Assistant

Summary

Criminal law firm in Hayes, Middlesex, are looking for an apprentice to support our day-to-day operations while earning a Level 3 Business Administrator qualification. This is a great opportunity to gain valuable experience in a fast-paced environment, with the potential for permanent employment based on your performance.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9am to 5.30pm
37 hours a week
Possible start date: Monday 6 January
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The tasks will include:

Answering telephone calls and dealing with enquiries
Computer administration including word and excel
Data processing
Dealing with ad hoc jobs

Where you’ll work

252-254 The Shipping Building, Old Vinyl Factory

Blyth Road

Hayes

Middlesex

UB3 1AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE WINDSOR FOREST COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional skills in English and maths if required
Skills Coach sessions for coaching and preparation for EPA on a monthly basis, in the workplace and Teams

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Presentation skills
Team working
Initiative
Non judgemental
Able to take instruction
adhered to timelines

About this company

Cited in the top Legal Directories (Chambers and Partners and The Legal 500) as a “Leading Firm” specialising in criminal law, ABV Solicitors are firmly established as one of the foremost criminal law firms in the country, instructed to represent clients both nationally and internationally. A team of highly regarded and dedicated lawyers backed up by committed support staff, work hard to achieve the best possible outcome when defending clients against allegations investigated and prosecuted by the Police and other state agencies.

After this apprenticeship

Permanent employment

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

Gurjeet Johal

Gurjeet.Johal@abvsolicitors.co.uk

The reference code for this apprenticeship is VAC1000288203.

Apply now

Closes on Tuesday 31 December

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