Apprentice Billing Specialist

Summary

Kickstart your career as a Billing Specialist at DSV in Feltham! Are you ready to take your first step into the professional world? DSV is looking for enthusiastic individuals to join our team as Billing Specialists in Feltham. No experience? No problem! We provide all the training you need to succeed.

Annual wage: £15,073.50 a year
Minimum wage rates (opens in new tab)
Training course: International freight forwarding specialist (level 3)
Hours: This role will be 40 hours per week (7 hours + 1 hour paid lunch). The working week must span a weekend. Working hours would be: 08:00 - 16:00/09:00 - 17:00/10:00 - 18:00.
40 hours a week
Possible start date: Thursday 2 January
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit.

Please see the links* at the bottom the page, to find out more about DSV.

Kickstart your career as a Billing Specialist at DSV in Feltham!
Are you ready to take your first step into the professional world? DSV is looking for enthusiastic individuals to join our team as Billing Specialists in Feltham. No experience? No problem! We provide all the training you need to succeed.

What You’ll Do:

Learn the Ropes: Get hands-on experience managing billing for customers and overseas agents
Control Costs: Help us keep our finances in check and learn about cost management
Solve Problems: Become a problem-solver by addressing any invoicing issues
Update Systems: Keep our billing system up to date with the latest client rates
Build Relationships: Communicate with our overseas offices, agents, and customers

What We’re Looking For:

Eager to Learn: No prior financial experience needed, just a willingness to learn and grow
Good Communicator: Enjoy talking to people
Basic Computer Skills: Comfortable using Microsoft 365 (Outlook, Word, Excel)
Detail-Oriented: Have an eye for detail and accuracy
Team Player: Look forward to working in a team

Why Join Us?

Comprehensive Training: We provide all the training you need to get started
Career Growth: Opportunities to advance and build a career in logistics
Supportive Environment: Work with a friendly and supportive team
Innovative Company: Be part of a forward-thinking company shaping the future of logistics
Qualification: Level 3 International Freight Forwarding Apprenticeship (equivalent to A level) on completion

Ready to start your career journey with us? Apply now and become a part of the DSV family!

Links:

Link* - https://www.youtube.com/watch?v=1QJLhUSBN_0
Link** - https://www.dsv.com/en/sustainability-esg
Link*** - https://www.dsv.com/en/about-dsv
Link**** - https://www.youtube.com/watch?v=SnMpG10Po3w

Where you’ll work

Panalpina House

Great South West Road

Feltham

TW14 8NU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

Level 3 International Freight Forwarding Apprenticeship Standard qualification
Functional Skills in maths and English if exemptions cannot be provided
Delivery method and location to be confirmed

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade 9-2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience
Proficient in Microsoft Office
Positive attitude
Willingness to learn
Punctual and reliable

About this company

Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.

https://www.dsv.com/en (opens in new tab)

After this apprenticeship

If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV.

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

Louise Spring

recruitment@sr-apprenticeships.co.uk

The reference code for this apprenticeship is VAC1000288173.

Apply now

Closes in 30 days (Thursday 19 December at 11:59pm)

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