Business Administration Apprentice

Summary

We are currently looking an apprentice on a full-time (37.5 hours per week) contract to join our team here at NL Group. The role will be varied with a range of administrative duties, supporting a Recruitment team, Compliance team and Homecare teams. You will be required to complete tasks and work towards targets, deadlines and expectations.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday- 9:00am - 5:30pm 1 Saturday in 4 as per rota system 9am - 1pm paid on top of salary
37 hours a week
Possible start date: Wednesday 11 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Auditing the compliance expiry spreadsheet
Ordering stock and record keeping
Attending and typing of minutes and clinical notes for registered nurses
Using systems to interrogate data and extract key information
Using rostering systems
Answering and making telephone calls to agency workers and customers
Processing, scanning and printing of confidential documents

Where you’ll work

RIVERSIDE HOUSE

3 EARLS COURT

HENRY BOOT WAY

HULL

HU4 7DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ENCOMPASS CONSULTANCY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will undertake the Business Administrator Standard apprenticeship (L3) which is completed in the workplace. You will study both on and off the job with the support and guidance of a fully qualified apprenticeship coach.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade 4/ PASS)
Maths (grade Grade 4/ PASS)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

DBS Health Clearance Be able to get to Henry Boot Way each day for work.

About this company

NLG Health is one of the UK’s most highly accredited, framework-approved healthcare recruitment agencies and consultancies. They offer an extensive range of specialist services to the NHS, private healthcare institutions and healthcare professionals. Since 2001, NLG Health has earned a reputation for quality, ethics, responsiveness and accuracy. The founding directors still work at the forefront of the business today, each personally committed to ensuring the delivery of the best possible services to each of our clients, candidates and highly trained employees. Backed by a dedicated management team, NLG Health delivers innovative and reliable services around the clock. We are committed to engaging, recruiting and providing only the best healthcare professionals, each of whom are supported to provide excellent care. NLG Health's focus on quality is embedded in our company culture and guides everything we do. We regularly undergo independent third-party audits, which measure our performance and practices, to ensure we meet or exceed the most exacting standards and we are proud of our hard-won reputation for excellence.

http://www.nlghealth.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

For the right candidate we looking to develop our apprentice’s career within the organisation leading to higher level roles within the business. We always aspire to promote from within the business and have a good success rate on previous apprentices progressing through the company.

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