Business Administration Apprentice (Generali UK)

Summary

Indexing of the department’s workflow along with assisting with the initial review and set up of incoming department quotations.

Annual wage: £22,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Shifts to be confirmed.
35 hours a week
Possible start date: Thursday 9 January
Duration: 1 year 3 months
Positions available: 3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Indexing of the departments incoming emails via the dedicated workflow tool
Creation of electronic folders and files for incoming quotations
Initial screening of company information in order to meet Customer Due Diligence requirements
Input of initial quote information within the pricing system. Identifying and requesting further information where required
Issue declinatures where quotes are not being proceeded with
Corresponding with intermediaries and regional offices with regard to the progress of quotations
Follow up on issued quotations to gain and circulate feedback on terms and enhance take -up rates

Time will also be made available during the apprenticeship to work alongside the Technical Support Executives and Underwriters in order to gain an overview of the roles undertaken by the department as a whole.

Where you’ll work

55 Mark Lane

London

EC3R 7NE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))
Any 3 A levels (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Team working
Written communication skills
Self motivated
Ability to meet deadlines
Able to work under pressure
Efficient in Microsoft Office

About this company

Generali in the UK provides a full range of corporate insurance solutions and services for multinational employers. Providing customers with flexible, innovative and technically effective insurance solutions lies at the very heart of our business for over 180 years. Our long history is founded on building trusted partnerships with the Corporate and Commercial business community worldwide, through our continuous development, long-term customer engagement and delivering excellence in an ever-changing marketplace.

After this apprenticeship

Potential for a full time role on completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Nabila Lotfy

nabilalotfy@bpp.com

0203 834 2872

The reference code for this apprenticeship is VAC1000288032.

Apply now

Closes in 26 days (Monday 16 December at 11:59pm)

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