Business Administration Apprentice

Summary

This is a rare opportunity to work directly for the sonographer, completing all administration duties for this small, busy team. You will be expected to be always organised and professional, along with being discreet, empathetic and compassionate towards patients. Duties include making appointments and following up referrals.

Annual wage

£10,140 a year

Minimum wage rates (opens in new tab)

£6.50 per hour

Training course

Business administrator (level 3)

Hours

Monday - Friday 9am - 5pm and will include some weekends- TBA by employer to meet business needs. Please note- Some of the clinics are 8:00am-6:00pm. We are very mindful of new apprentices and logistics.

30 hours a week

Possible start date

Monday 16 December

Duration

1 year 1 month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will mainly be working from our office in Canvey Island, Essex. You may be required to travel if necessary. We are very mindful of new apprentices and logistics.

Your duties will include:

Assisting in the treatment room to log data and results from the scan
Assisting the sonographer during scans
Some travel between sites is required liaising with the doctors
Vetting reports and confirming all details are correct
Travelling between clinics to support the sonography team
Vetting reports and confirming all details are correct
Using SAGE, Word and Excel
Meeting and greeting patients
Making appointments
Following up referrals
Inputting data onto the bespoke system
Updating records
Customer service and making the patient feel relaxed and comfortable

Where you’ll work

Central Canvey Primary Care Centre

Canvey Island

Essex

SS8 0JA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator standard:

All training will be carried out within the workplace. You are not required to attend college
You will train towards an advanced level standard
Functional Skills at level 2 if required
The employer will train the candidate on the specific job role

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Team working
Non judgemental
Patience

Other requirements

We desire someone that can drive. Mileage allowance will be paid plus other benefits You may need to work on Saturdays if requested, with a day off during the week. Please note- Some of the clinics are 8:00am-6:00pm and mainly in Southend and Canvey Island. We are very mindful of new Apprentices and logistics. Please be advised Davidson Training UK Limited will be managing all applications for this vacancy.

About this company

The Essex Ultrasound and Medical Services clinic is committed to providing a high standard of service. EUMS is at the forefront of pregnancy, and gynaecological scanning. Other specialties include: Abdominal ultrasound scans to include the liver, gallbladder, pancreas and kidneys, plus thyroid and testicular screening. The quality of our service is born out of a strong belief in the benefits of ultrasound techniques, underpinned by our commitment to patient welfare.

http://www.essexultrasound.co.uk/ (opens in new tab)

After this apprenticeship

An ongoing position may be available for the right apprentice
The chance to be an assistant within the health care sector
Chance to train in first aid and sonography

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000288010.

Apply now

Closes in 26 days (Saturday 14 December at 11:59pm)

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