Human Resources, Talent Acquisition Apprentice 2025 - Chester

Bank of America

Chester, CH4 9FE

Closes in 23 days (Sunday 8 December)

Posted on 15 November 2024


Summary

Our apprentice programme starts in March 2025, you will join the Talent Acquisition team in a full-time role whilst studying towards a Human Resource Support Level 3 Apprenticeship.

Training course
HR support (level 3)
Hours
Monday to Friday 9am to 5pm

37 hours a week

Possible start date

Monday 24 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our purpose in Global Talent Acquisition is to help the business attract and retain the talent needed to make the financial lives of our clients and customers better.

In close partnership with our various lines of business, we plan and execute an effective and tailored recruitment process for each position. Therefore, we are the main point of contact throughout the hiring cycle and fully manage the required sourcing and procurement steps.

Our apprentice programme starts in March 2025, you will join the Talent Acquisition team in a full-time role whilst studying towards a Human Resource Support Level 3 Apprenticeship.

You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects and valuable hiring initiatives.  The remainder of your time you’ll follow an established apprenticeship programme, graduating with a CIPD Foundation Certificate

Apprentices evolve during the programme based on their career aspirations and depending on how quickly their skills and behaviours develop. We encourage apprentices to take advantage of employee networks, mentorship and all other resources made available to them to accelerate their career.

Successful apprentices will continuously relate what they are learning with their work at Bank of America, as they progress through their apprenticeship.

As an apprentice, your key tasks and responsibilities may include but are not limited to:

  • Working as part of a team, you will support all aspects of the recruitment process, building strong partnerships with recruiters, other members of the Talent Acquisition team and business hiring managers
  • You will build a strong knowledge of Talent Acquisition activities and how our processes are delivered effectively and compliantly to fulfil the needs of our business
  • Support recruitment activities as they arise

Where you’ll work

Amadeo Financial Center

Herons Way

Chester Business Park

Chester

CH4 9FE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills

About this company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Apprentices evolve during the programme based on their career aspirations and depending on how quickly their skills and behaviours develop. We encourage apprentices to take advantage of employee networks, mentorship and all other resources made available to them to accelerate their career.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC1000287845.

Apply now

Closes in 23 days (Sunday 8 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.