Pharmacy Services Apprentice (Level 2)

Summary

The apprentice will be working alongside experienced dispensing assistants while carrying out the duties including prescription receipt, form completion & processing, handing out of prescriptions and stock ordering. They will need to display a good level of customer service and will be supervised by the responsible pharmacist at the pharmacy.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Pharmacy services assistant (level 2)
Hours: Monday to Friday 9.00am- 5.00pm Shifts may work evenings and weekends
40 hours a week
Possible start date: Monday 9 December
Duration: 1 year 3 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Handling customer queries in confidence
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Ensuring that all dispensary equipment is kept clean and kept in good working order

Where you’ll work

13-15 CHURCH ROAD

REDDITCH

B97 4AB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BIRMINGHAM METROPOLITAN COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

The successful candidate will complete a full Level 2 Pharmacy Apprenticeship Standard
A competence based qualification i.e. NVQ/QCF
A knowledge based qualification i.e. Technical Certificate
Employer Rights & Responsibilities
Personal Learning & Thinking Skills
The training will be provided by Birmingham Metropolitan College on a day-release basis and will attend Matthew Boulton College

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Desirable qualifications

GCSE or equivalent in:

Science (To allow progression onto the Level 3) (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Church Green Pharmacy is an independent dispensing chemist in a fast peace environment, focusing on customer care. Moreover, we offer range of perfumes and beauty stock to satisfy our customers at all times. The pharmacy serves the community in Redditch and is a long standing and established business where you can start your career in an exciting industry.

After this apprenticeship

Potential progression on to the Level 3 Pharmacy Technician apprenticeship

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC1000287843.

Apply now

Closes in 14 days (Saturday 30 November at 11:59pm)

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