Business Administrator Apprentice

Summary

Are you passionate about property and looking to build a career in a fast-paced, rewarding industry? We are looking for a motivated Business Administration Apprentice to join our team, specialising in property maintenance, residential letting, and mortgage administration. You’ll gain hands-on experience while working towards a great qualification.

Annual wage

£14,722 a year

Minimum wage rates (opens in new tab)

£14,722 to £24,375 depending on experience

Training course

Business administrator (level 3)

Hours

Monday– Friday 9am– 5:30pm (lunch hour unpaid) 12 to 1pm lunch hour

37 hours a week

Possible start date

Monday 20 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administrator Apprentice, you’ll play a key role in supporting our property and finance teams.

Daily tasks include:

Assisting in scheduling and coordinating property maintenance, liaising with vendors and tenants to ensure high service standards
Supporting the residential property letting process, from tenant enquiries to lease documentation
Aiding the finance team in mortgage administration, including processing applications, managing records, and providing support to mortgage advisers

Key Responsibilities:

This role offers a unique opportunity to learn about both property management and mortgage finance administration

Your responsibilities will include:

Coordinating with maintenance vendors, logging requests, and following up on completed work
Assisting with tenant onboarding, lease agreements, and handling tenant communications
Supporting the mortgage administration team with application processing, document verification, and client communications

Where you’ll work

23 OXFORD GROVE

BIRMINGHAM

B37 5PG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RHG CONSULT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

During your apprenticeship you will undergo remote learning through:

Live webinars
Forums
One to ones with a dedicated learning coach giving constant feedback and coaching through RHG’s team of experienced learning coaches
You will gain the Level 3 Business Administration Apprenticeship Standard qualification

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade A*/9 to C/5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

Other requirements

A-levels or a college qualification, particularly in business, property, or finance, would be advantageous.

About this company

We are a leading property management and finance company specialising in residential letting, property maintenance, and mortgage services. Our team is dedicated to providing exceptional service to both landlords and tenants, ensuring smooth property transactions and reliable financial support.

After this apprenticeship

Upon successful completion of your apprenticeship, you may progress into a permanent position within the company, potentially as a property administrator or mortgage administrator

Ask a question

The contact for this apprenticeship is:

RHG CONSULT LTD

Chris Whewell

services@Abacus.company

07816673253

The reference code for this apprenticeship is VAC1000287669.

Apply now

Closes on Friday 20 December

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents