Admin, Compliance & Credit Control Apprentice

Summary

We are looking for an apprentice that has the ability to learn, ambitious and extremely hard working. The role will suit a motivated administrator with a high degree of attention to detail and a keen interest in working in the Recruitment Industry.

Annual wage: £13,936 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 9.00am - 6.00pm. Days TBC. You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off the job training for your Apprenticeship studies
40 hours a week
Possible start date: Wednesday 4 December
Duration: 1 year
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Downloading candidate timesheets
Process AWR changes & placement extensions
Advise payroll of any potential “Fast Payments”
Create vendor adjustment forms
Provide payroll with details of who to pay
Teaching candidates how to submit timesheets on the online portals
Taking calls from candidates who have queries
Raising invoices for fees that are due and reconciliation
Ensuring that vendors are being chased for payments
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Job responsibilities & performance standards – compliance
Sending out & chasing outstanding registration documents and references
Chase candidates for any outstanding documents
Take candidates through the “Working for Carrington Blake” document
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Scan all documents into the relevant candidate files on company systems
Manage task management schedules & task follow-up reporting
Record communication history of each candidate on internal systems
Run compliance reports – daily
Other tasks and duties as assigned from time to time
Compile weekly payment schedule and starters & leavers report
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
run weekly age debtor reports to ensure that we are fully paid from clients
Carry out client customer service and administration calls
Client file and database & software management; ACT, SPS
Ensure accurate and up to date client account files and database are kept
Collating supporting documents and financial data in for accountant’s service delivery
Carryout credit control duties to ensure payments received for CBA services
Invoicing for client services delivered in support of credit control

Where you’ll work

2nd Floor, Jack Dash House

2 Lawn Cl,

London

E14 9YQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider - Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade A*- C or 4-9)
Maths (grade A*- C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Motivated
Strong computer skills
Strong command of English
Strong influence
Ability to work independently
Excellent time management
Target driven
Seeking out opportunities
Resilience

Other requirements

This is a fantastic role opportunity within a very progressive company. For this role, you will need: • A consultative style approach with a confident and friendly telephone manner. • Excellent work ethic, ambition, and desire to succeed. • A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment. • Brilliant Time Keeping. • Willing to Learn and Take Training Seriously to Succeed and Achieve.

About this company

The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers. Our offering to businesses includes: Accountancy and Financial Management IT Support and Cloud Computing Recruitment Business Start up Payroll services Marketing Web Design and Development Corporate Insurances Employee Benefits Scheme Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.

http://carringtonblake.com/AboutUs.html (opens in new tab)

After this apprenticeship

Full position will be available after the completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000287616.

Apply now

Closes in 17 days (Monday 2 December at 11:59pm)

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