Apprentice Business Support Assistant

Summary

This is an exciting opportunity to represent St Peter’s CE Primary School, a well-established and popular Church of England school in the quiet town of Wem. The school pride themselves on fostering strong relationships with parents, carers and all stakeholders; enabling them to ensure the children receive the best education possible.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday - term time only. Shifts TBC.
30 hours a week
Possible start date: Monday 9 December
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors
Assisting with first aid / welfare duties and liaising with families
Providing routine clerical support eg photocopying, filing, emailing
Undertake word-processing and other IT based tasks
Undertake routine financial administration
Be aware of and comply with data protection responsibilities
To participate in training and development opportunities
ICT varied duties
Sufficiently fluent in spoken English to ensure effective performance in the role

Where you’ll work

Shrubbery Gardens

Wem

Shrewsbury

Shropshire

SY4 5BX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Apprenticeship in Business Administration
This will also include functional skills if required.
End point assessment
Certificate of completion of the standard.
You may have to attend formal college sessions (if English & maths are required).
You will learn the knowledge, skills and behaviours related to the apprenticeship standard.
Training will take place within the work place supported by the assessor through regular visits and reviews. An online portfolio is also used where tasks are set and progress is monitored.

Requirements

Desirable qualifications

GCSE in:

Maths/English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working

About this company

St Peter’s is a well-established and popular Church of England school in the quiet town of Wem. They pride themselves on fostering strong relationships with parents, carers and all stakeholders; enabling them to ensure the children receive the best education possible. Vision: The vision is simple – for all the pupils to dream, believe, achieve and flourish.

After this apprenticeship

The possibility, on result of a successful apprenticeship, the applicant would remain in a full time role following the apprenticeship

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

COUNTY TRAINING

enquiries@countytraining.ac.uk

0345 678 9023

The reference code for this apprenticeship is VAC1000287366.

Apply now

Closes in 15 days (Friday 29 November at 11:59pm)

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