Administrator Apprenticeship

Summary

An exciting opportunity to join a prestigious company in Coventry and to be a part of the mission to become the definitive bespoke Engineering company.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 8.30 - 5pm Study release on a Tuesday at CWCT 9.30am-4.30pm
40 hours a week
Possible start date: Saturday 14 December
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering Reception Telephone - taking messages where appropriate, transferring calls, call screening
Hospitality - Meet and greet clients and visitors, making refreshments, organising catering and escort to meeting rooms
Collect post, sign for deliveries and distribute throughout business
Send parcels at Post Office
Processing delivery notes
Time Sheet Collection and chasing missing time sheets
Data entry: inputting data onto excel spreadsheets QF52 and OEE, printing reports – including the resource capacity planning by way of holiday input from HR platform
Data entry : transferring of QF54 data into QF52 alongside full responsibility updating the QF52 workbook
Processing authorised Purchase requisitions PRs to Purchase Orders POs
Filing of documents physically and digitally
General Administration: scanning, laminating, filing, photocopying, etc.

Where you’ll work

WINDMILL INDUSTRIAL ESTATE

BIRMINGHAM ROAD

ALLESLEY

COVENTRY

CV5 9QE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

Weekly day release at CWCT (Tuesday 9.30am - 4.30pm)

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

We have a team of highly skilled engineers and craftspeople delivering best-in-class bespoke and concept vehicles. Our extensive collective experience is unparalleled. We meticulously blend traditional handcrafting modeling skills with state-of-the-art digital manufacturing and virtual techniques. Innovation is a core value, we utilise lean processes to consistently find methods to improve our concepts and our delivery.

https://hplp.co.uk/ (opens in new tab)

After this apprenticeship

Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!

Ask a question

The contact for this apprenticeship is:

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Katie Henderson

henderson.k@cw-chambertraining.co.uk

024 7623 1122

The reference code for this apprenticeship is VAC1000287278.

Apply now

Closes in 20 days (Friday 13 December at 11:59pm)

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