Optical Advisor Apprentice

Summary

Train to be an Optical Advisor, whilst also gaining a Business Administration Qualification. Work in a highly professional medical and retail environment. Work with the general public to fit and style patient’s with glasses. Future potential to create and progress a career within the Optical sector.

Annual wage

£12,168 a year

Minimum wage rates (opens in new tab)

£6.50 per hour. £234 per week.

Training course

Business administrator (level 3)

Hours

4.5 days per week. 9.00am - 5:30am including a ½ hour lunch break. 4 weekdays and 1 Saturday morning 9.00am - 1.00pm.

36 hours a week

Possible start date

Monday 9 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Reception / Clerical Work – booking and managing appointments, answering telephone calls and responding to email enquiries
Pre-screening patients – Carrying out pre-examinations prior to a sight test using automated state of the art medical equipment
Dispensing Glasses – The fitting and measuring of spectacles with patients, and offering quality style advise
Reviewing and ensuring patient’s orders are accurate and delivered on time

Where you’ll work

230 NORTH STREET

BEDMINSTER

BRISTOL

BS3 1JD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF BRISTOL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator

Level 3 Business Administrator apprenticeship standard, which includes:

Level 2 Functional Skills in Maths and English (if required)
End-Point Assessment (EPA)
Underpinning skills, knowledge and behaviours

The training provider for this Apprenticeship will be City of Bristol College who will support you in working towards achieving your qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

English & Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Team player
Hardworking
Sense of humour

Other requirements

No set uniform – smart dress / business attire. 4 weeks per year plus bank holiday entitlement. Staff discount.

About this company

We are an independent Optical Practice in South Bristol open since 1984. With a small friendly close-knit team that offers sight tests and contact lens assessments. We strive to provide amazing customer service and clinical excellence. We offer value for money products and are able to meet any budget.

http://www.davidphillipsopticians.co.uk/ (opens in new tab)

After this apprenticeship

Full time employment

Ask a question

The contact for this apprenticeship is:

CITY OF BRISTOL COLLEGE

Apprenticeship Team

apprentice@cityofbristol.ac.uk

01173125250

The reference code for this apprenticeship is VAC1000287250.

Apply now

Closes in 12 days (Wednesday 27 November at 11:59pm)

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