Administration Apprentice

Summary

This role offers the opportunity to gain hands-on experience in office administration while supporting sustainability projects and learning about the industry. Willing to get stuck into their work and work well under pressure. The role will be varied day to day, but there will be set responsibilities.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Hours of work are Monday – Thursday 08:00-17:00 and Friday 08:00-15:00 with one hour for lunch.
37 hours a week
Possible start date: Friday 29 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with general office tasks, including data entry, filing, and document preparation.
Support team members with scheduling meetings, coordinating calls, and managing calendars.
Respond to emails and phone inquiries in a professional manner.
Help organize and maintain company records and project documentation.
Contribute to the preparation of reports, presentations, and client materials.
Collaborate with colleagues on sustainability projects and events as needed.
Generally, support the office with day-to-day operations and ad-hoc duties.

Where you’ll work

80 SCOTT STREET

HULL

HU2 8AP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Hull College will deliver the Business Administrator Apprenticeship Standard
Plus Functional Skills in maths and English if required.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
A proactive attitude
Eagerness to learn
Interest in sustainability

About this company

C3 Group Ltd are a leading sustainability consultancy dedicated to helping businesses achieve their environmental and sustainability goals. Committed to fostering a positive, inclusive work environment where innovation and growth are encouraged.

Company benefits

• Mentorship and training in both administrative tasks and sustainability consultancy practices. • A supportive team and positive work environment. • Opportunities for growth and development within the company.

After this apprenticeship

Full-time employment will be offered to the right candidate on completion of the apprenticeship and continued professional development

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