Business Administration Apprentice

Summary

This is a great opportunity to join a well established logistics company in Newton Aycliffe as a Business Administration Apprentice

Annual wage: £15,015 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8am to 4.30pm
37 hours a week
Possible start date: Saturday 30 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Typical duties will include,

Working in partnership with colleagues and clients to ensure that all efficincies and returns are maximised
Work with colleagues and clients to ensure we have a clear understanding of any future requirements along with our ability to fulfill these neeeds
Answer incoming telephone enquiries in a polite and professional manner
Respond to client emails in a polite and timely manner
Provide administrative support to account holders in an efficient manner
Update records and filing
Ensure all documents are fully completed and meet the business' compliance standards

Where you’ll work

NORTH EAST TRUCK AND DRIVER

CARLBURY ROAD

AYCLIFFE BUSINESS PARK

NEWTON AYCLIFFE

DL5 6BH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NATIONAL UPSKILL LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Monday to Friday 8am to 4.30pm

More training information

During the Level 3 Business Administration Apprenticeship you will be based at our premises in Newton Aycliffe, you will receive ongoing training and support from both North East Truck Driver and our apprenticeship training provider National Upskill.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Patience

Other requirements

You must be able to reliably travel to our office in Newton Aycliffe

About this company

With over 25 years of experience we a local haulage expert. Our team take pride in providing excellent customer service.

After this apprenticeship

Upon successful completion of the level 3 business administration apprenticeship there may be the oppotunity to progress to a more senior role witin the company where available.

Ask a question

The contact for this apprenticeship is:

NATIONAL UPSKILL LIMITED

Helen Dewhirst

helen.dewhirst@nationalupskill.co.uk

The reference code for this apprenticeship is VAC1000287102.

Apply now

Closes in 10 days (Tuesday 26 November at 11:59pm)

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