Apprentice Estate Agent

Summary

An exciting and progressive opportunity with an established Estate Agents in Grays. You will be ambitious to start your career in residential sales and learn with a team who hold a wealth of knowledge and understanding about the industry.

Annual wage: £13,500 a year
Minimum wage rates (opens in new tab)
Training course: Junior estate agent (level 2)
Hours: Monday to Friday 9.00am - 6.00pm and Saturday, 9.00am - 5.00pm (1 day off per week to be agreed and subject to change)
40 hours a week
Possible start date: Monday 2 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To register applicants onto the database
To manage the database with regular contact to purge redundant applicants
To book viewings by calling the database and property matching, as well as responding to email and web leads, requesting viewings
To obtain regular feedback from viewings
To work towards conducting property viewings
Prospecting - by calling database of local property owners with potential property to sell and booking in valuations
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold and to properties that have been on the market with other agents or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking, letters for posting, archiving, filing
Front of office - to meet and greet potential clients who come into the office and register their details on the system for sale
Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the PC and paper forms including any requirements for money laundering and GDPR
A full UK driving licence is desirable but not essential

Where you’ll work

27 LODGE LANE

GRAYS

RM17 5RY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Junior Estate Agent Level 2 Apprenticeship Standard:

Full training provided remotely via Teams and supported with online learning platform
Expected 3 sessions per month mnimum

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Initiative
Well presented
Hardworking
Drive and passion to succeed

Other requirements

Role may close earlier than closing date if suitable candidate found. Detailed applications required, anything below standard expected will be declined.

About this company

Where estate agency expertise meets family values. Founded in 2004 by Ron Lennard, a seasoned estate agent with over three decades of experience, we’ve navigated every twist and turn of the property market. At Lennard & Hill, we’re more than just a team—we’re a family dedicated to treating our clients like family friends. Our honest, down-to-earth approach, backed by countless 5-star reviews, ensures that your moving journey is smooth, stress-free, and even a little enjoyable!

https://lennardhill.co.uk/our-story/ (opens in new tab)

After this apprenticeship

May be given an opportunity for further development, but dependant on performance and progress on current programme

Ask a question

The contact for this apprenticeship is:

MR RONALD DAVID LENNARD

Liz Lennard

liz@lennardhill.co.uk

01375 377600

The reference code for this apprenticeship is VAC1000287072.

Apply now

Closes in 10 days (Wednesday 27 November at 11:59pm)

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