BA05 EMPLOYER RELATIONSHIPS TEAM ADMINISTRATOR APPRENTICESHIP

Summary

The Employer Relationships Administrator Apprenticeship post will have an important role providing efficient and effective administrative and clerical support to the Employer Relationships Team, Marketing and Partnerships Coordinator and Head of Employer Relationships.

Annual wage: £15,257 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8.30am - 4.30pm
37 hours a week
Possible start date: Monday 6 January
Duration: 1 year 8 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will work within the following main areas:

For Employers:

Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process and produce key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create new vacancy opportunities on our CRM and Runshaw website

For Students:

Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create student accounts on internal CRM
BKSB Session Support: Handle bookings, student communications, and session setup

General Administration & Support:

Support the running of the department’s social media accounts, working with the Marketing and Partnerships Co-ordinator to produce content based on recommendations by the team and Head of Employer Relationships

KEY RESPONSIBILITIES:

General administration tasks required on request, such as: data entry, producing reports, creating spreadsheets, research tasks
Event/Meeting Coordination & Support: Order marketing materials (banners, flyers). Provide onsite event support as needed. Manage room bookings, reception duties, and catering
Promotion - sending mailers to partners to promote our services
Finance - create invoices & handle E-bis-related tasks
Team Meetings: Take minutes, prepare agendas, and conduct data analysis for team and planning meetings

Where you’ll work

Langdale Road

Leyland

PR25 3DQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RUNSHAW COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

Training will be provided by Runshaw College.

Requirements

Essential qualifications

GCSE in:

5 x GCSE A*-D / 9-3 which must include GCSE Englis (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.

https://www.runshaw.ac.uk/ (opens in new tab)

After this apprenticeship

Potential for future career progression.

Ask a question

The contact for this apprenticeship is:

RUNSHAW COLLEGE

Hayley James

james.h2@runshaw.ac.uk

The reference code for this apprenticeship is VAC1000287065.

Apply now

Closes in 12 days (Friday 29 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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