Rent Accounting Officer Apprentice

Summary

An exciting opportunity has arisen to get a foot on the ladder in the Finance sector. The benefits of becoming an apprentice include: Gaining hands-on experience. Being paid to learn. Achieve industry-recognised qualifications. Get a feel for the work environment. Improve your employability and career opportunities.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: The role is working Monday to Friday, shifts to be confirmed.
37 hours a week
Possible start date: Thursday 2 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To contribute to ensure the smooth and efficient running of the rent debit and maintaining rent accounts on QL.

Main Responsibilities:

Accurate recording and processing of the various types of rent payments, along with other receipts to the organisation.

Banking and reconciling of cash and cheque payments received at Ongo House along with other income received into the organisation.

Setting up and calculating new Direct Debits and amendments to existing Direct Debits.

Processing various types of adjustments and refunds onto rent accounts.

To undertake appropriate investigative work and take steps to rectify issues with missing payments.

Auditing of rent accounts.

Reconciling of various suspense accounts.

Ensuring the correct running of the rent debit.

To identify and add the correct property service charges.

To deal with enquires from tenants and liaise with internal staff members/teams.

Reviewing of prepaid credits on a quarterly basis.

To make effective and proper use of Ongo Homes ICT systems in accordance with the duties of the post.

To undertake a full and active role in the implementation of own personal development.

Any other duties commensurate with the role’s level of responsibility.

Where you’ll work

Ongo House

26-30 High St, Scunthorpe

DN15 6AT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CERT C.I.C.

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Ongo is seeking an enthusiastic apprentice who will gain a Level 3 qualification in Business Administration.

Your study day will be conducted online via Zoom.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighbouring areas.

After this apprenticeship

Develop the skills to build a career as a Rent Accounting Officer.

Ask a question

The contact for this apprenticeship is:

CERT C.I.C.

The reference code for this apprenticeship is VAC1000287048.

Apply now

Closes in 15 days (Monday 2 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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