Freight Services Apprentice

Summary

Warrant are looking for a Freight Forwarding Apprentice to join them as a Partnerships Development Coordinator. This is an exciting role for those interested in a career in logistics. Candidates will be part of this busy and growing organisation, gaining an Advanced Apprenticeship qualification, with the prospect to progress to a full-time role.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: International freight forwarding specialist (level 3)
Hours: 08:30 - 17:00 or 09:00 - 17:30 (½ hour unpaid lunch). Days to be confirmed.
40 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Freight Services Apprentice/Partnerships Development Coordinator Apprentice, you will study towards your Freight Forwarding apprenticeship qualification covering skills and academic learning, while earning a wage and gaining valuable work experience.

Based at Warrant on Regent Road, Liverpool, you will be working alongside a mentor to support and guide you in efficient processes, customer support, and various administrative duties, whilst also engaging with internal and external customers with a focus on business growth.

Some of the main duties and responsibilities include:

Carry out department administration responsibilities
Accurately quoting clients/agents on potential and existing business
Log any opportunities when they become available via our global partner network and own research
Working very closely with other departments within the company

The Partnerships Development Coordinator apprentice is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to further developing these skills. The is also expected to show initiative in managing priorities and own time, having a basic understanding of Microsoft Excel and Microsoft Office would be an advantage - but not essential; we will provide you with the support and guidance you need to develop these skills.

Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.

Where you’ll work

Warrant House

157 Regent Road, Kirkdale

Liverpool

L5 9TF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

The apprenticeship programme consists of online teaching, coaching and workplace development. The programme includes virtual classroom sessions, alongside development workshops, professional mentoring, and regular progress reviews. Schedule has yet to be agreed. Details will be made available at a later date.

You will build the specialist knowledge and skills you’ll need to ensure operations within the international supply chain are fully secure, efficient and compliant. You’ll develop an understanding of customs rules, regulations and terms of trade. You’ll have an appreciation of international cultures, different time zones and their effect on transit times. You’ll learn to communicate effectively with people from different countries, taking account of differences in working practices.

You will undertake the Level 3 International Freight Forwarding programme, consisting of:

Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, perform financial processes, record and analyse data
Produces accurate records and documents including emails, letters, files, payments, reports, database management
Maintains records and files, in compliance with the organisation's internal policies and procedures
Produce accurate customs declarations and valuations
Create international transit documentation
Book, plan and monitor shipments
Produce freight costings and invoices
Demonstrate good sales/customer service skills
You will build knowledge in; International freight movement, Customs procedures, Business finance and freight costing, taking responsibility for initiating and completing tasks and managing priorities in a team setting to successfully meet deadlines
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work

Successful completion of the end-point assessment (EPA) will lead to final certification of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Warrant Group Ltd are an employee owned trust freight forwarder with an EDI connected global network that delivers in-house, next step, multi-modal import and export solutions. They have a collective passion and an unrivalled customer service experience, with a mission to drive change in freight forwarding with a truly different concept and customer experience. Being an employee owned trust means they are all the more invested in nurturing their business and focused on delivering solutions to their clients. Their strive for perfection is personal to everyone, every day.

After this apprenticeship

Warrant has a strong track record of developing and promoting apprentices within their business, providing great career opportunities for trainees to become valued members of the team.

At the end of the programme, you will be fully trained to become a Fright Forwarding in the logistics industry, with real prospects of a permanent role with the company.

Ask a question

The contact for this apprenticeship is:

Warrant Group Ltd

Georgia Marlow

georgia.marlow@apprentice-employment.co.uk

The reference code for this apprenticeship is VAC1000286928.

Apply now

Closes in 11 days (Wednesday 27 November at 11:59pm)

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