Trade Counter Apprentice - Electrical Wholesaler – Find an apprenticeship

Summary

Get ready to embark on an electrifying adventure as you step into the world of an electrical wholesaler located in the vibrant heart of Solihull. As a Trade Counter Apprentice, you'll be at the helm of a dynamic trade counter and a compact yet bustling warehouse. Here, you'll rub shoulders with seasoned trade professionals. Apply now!

Annual wage

£14,560 a year

Minimum wage rates (opens in new tab)

The company will review your performance throughout the duration of your apprenticeship and will incentive throughout.

Training course

Trade supplier (level 2)

Hours

Mon - Fri - 8:30a.m. - 4:30p.m.

40 hours a week

Possible start date

Monday 2 December

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Roles and Responsibilities:

Handling customer sales at the trade counter and over the telephone
Processing customer orders
Receiving deliveries of goods
Managing administrative tasks related to the above
Communicating with a wide variety of internal and external customers
Negotiating with suppliers and stakeholders

Where you’ll work

PMJ House,

Highlands Rd

Shirley

B90 4ND

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

Teaching and learning the skills, knowledge and behaviours to be a competent Trade Supplier.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4 / C or above)
English (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Communication skills
Customer care skills
Initiative
Logical
Physical fitness
Team working

Other requirements

Have you considered the suitability of the location / hours and pay prior to applying?

About this company

Flick Electrical Wholesale is the source and solution to any electrical need. As an AIEW member we can offer nationally competitive prices selling a wide range of products to all industries. Based in Birmingham, with branches in Solihull and Tamworth

After this apprenticeship

The company will offer long term career progression opportunities on successful completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000286917.

Apply now

Closes in 3 days (Thursday 28 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link below to apply

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Trade Counter Apprentice - Electrical Wholesaler

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